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Application Services Specialist

3 months ago


Halifax, Nova Scotia, Canada Haleon Full time

Welcome to Haleon, a prominent consumer health organization committed to enhancing everyday health for millions globally. Be a part of our mission to innovate and make a difference.

Position Overview

This role is a fixed-term contract for maternity leave coverage.

Role Summary

As a Service Analyst, your primary focus will be on the administration and oversight of R&D Tech GxP and non-GxP applications. You will ensure that service delivery aligns with both organizational and IT Service Management (ITSM) standards, while also promoting ongoing enhancements in service operations. Your ability to maintain compliance and understand business requirements will be crucial in fostering productive relationships.

Key Responsibilities

  • Oversee service delivery and ensure adherence to ITSM protocols.
  • Drive continuous improvement initiatives within service processes.
  • Collaborate with cross-functional teams to meet business needs.
  • Manage stakeholder relationships effectively.
  • Ensure compliance with regulatory standards.

Qualifications and Skills

Essential

  • Strong communication and interpersonal abilities, facilitating effective collaboration.
  • Proven experience in stakeholder engagement and compliance management.
  • Familiarity with agile methodologies and their application in professional settings.
  • Capability to handle multiple priorities and tasks efficiently.
  • Flexibility to adapt to changing circumstances and priorities.

Preferred Qualifications

Growth Opportunities

Join Haleon and become part of a visionary team focused on transforming everyday health. Experience a fulfilling career within a global healthcare organization that offers a comprehensive benefits package, including hybrid work options, recognition programs, parental leave, life insurance, and more. Thrive in an inclusive atmosphere and a supportive community while contributing to improved health outcomes for all.