Application Support Specialist

3 weeks ago


Halifax, Nova Scotia, Canada Stantec Consulting International Ltd. Full time

Job Summary:

We are seeking an experienced Application Administrator to join our team. This role will be responsible for the maintenance, configuration, and operation of our software, platforms, and other resources. The successful candidate will work with internal and external audit groups to ensure compliance.

Key Responsibilities:

  • Configuration Implementation: Implement configuration changes for various applications.
  • Licensing Monitoring: Monitor usage for various applications, perform usage audits, and create licensing requirements for future growth.
  • Security Management: Provision users and roles in non-production environments in accordance with our IT Access Procedures and Authorities Matrix.
  • Environments Management: Coordinate environment refreshes, perform pre and post-refresh steps with delivery teams and project managers.
  • Patch and Upgrade Management: Work with delivery teams to manage and install quarterly patches, updates, and upgrades to keep our application environments current and functioning optimally.
  • Automation: Schedule and monitor applications' processing and address performance issues.
  • Documentation: Maintain accurate and up-to-date documentation related to our applications, including configurations, procedures, and licensing guides.
  • System Maintenance: Complete requests for updates such as tax rates, client management targets, fixed asset categories, currency rates, HRMS jobs/grades, alert recipient updates, etc.
  • Assurance Services: Work with internal and external audit groups to review the reliability and integrity of information systems and ensure compliance with Stantec's processes and policies.
  • Service Catalog Maintenance: Maintain Stantec's service catalog.


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