Service Delivery Specialist

7 days ago


Halifax, Nova Scotia, Canada Haleon Full time

About the Role

The Service Delivery Specialist will be responsible for overseeing and managing R&D Tech GxP and non-GxP applications, ensuring that service delivery meets organizational and ITSM standards. This role requires driving continuous improvement in service processes, keeping applications in scope compliant, and understanding business and stakeholder needs while maintaining effective relationships.

Key Responsibilities

  • Manage multiple tasks and prioritize effectively to meet timelines
  • Adapt to change and evolving priorities while respecting timelines
  • Collaborate with cross-functional teams to achieve service delivery goals
  • Ensure compliance with organizational and ITSM standards
  • Drive continuous improvement in service processes

Qualifications and Skills

  • Excellent communication and interpersonal skills
  • Demonstrated experience in stakeholder management, compliance, and ITSM practices
  • Expertise in integrating agile methodologies within professional frameworks
  • Able to manage multiple tasks and prioritize effectively to meet timelines
  • Adaptability to enable flexibility in navigating change and evolving priorities and respecting the timelines

Opportunities for Growth

Haleon offers a dynamic work environment that encourages growth and development. As a Service Delivery Specialist, you will have opportunities to work with a talented team, develop your skills, and contribute to the success of the organization.

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible work arrangements
  • Recognition and rewards for outstanding performance
  • Support for work-life balance

About Haleon

Haleon is a leading global healthcare company that is committed to improving everyday health for billions of people. We are a company that values diversity, inclusion, and innovation, and we are looking for talented individuals to join our team.



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