Service Shop Supervisor

3 weeks ago


Sudbury, Ontario, Canada The 401 Group of Companies Full time

The 401 Group of Companies is seeking a highly skilled Service Shop Supervisor to lead our team of technicians. The ideal candidate will possess a comprehensive understanding of shop operations, including work dispatching and team management.

Key Responsibilities:

  • Oversee staff performance and ensure efficient shop management.
  • Manage parts inventory, including ordering and stock displays.
  • Serve as the primary contact for customer inquiries and service-related issues.
  • Train and mentor new technicians and service staff.
  • Evaluate warranty and service contract coverage by reviewing documentation.
  • Prepare cost estimates for repairs, including materials and labor.
  • Create detailed repair orders by documenting vehicle issues and required services.
  • Maintain customer relationships by providing clear explanations of estimates and repair processes.
  • Keep accurate records of service issues and resolutions.
  • Enhance job knowledge through continuous education and training.
  • Perform additional duties as assigned.

Qualifications:

  • Experience in the powersports or marine industry is preferred.
  • Exceptional customer service and communication skills.
  • A minimum of several years in a customer service role.
  • Strong technical knowledge and task-oriented approach.
  • Previous experience as a Service Advisor is advantageous.
  • Valid driver's license is required.
  • Availability to work flexible hours, including weekends.

Why Choose Us?

  • We are a privately owned and Canadian-operated company.
  • Enjoy state-of-the-art facilities and a dynamic work environment.
  • Participate in individual and team-oriented coaching and training.
  • Opportunities for career advancement and professional growth.
  • Health and wellness benefits available.
  • Employee discounts on services and products.
  • Access to exclusive employee programs and perks.

At The 401 Group of Companies, we are committed to fostering a culture of growth and innovation. If you are a motivated professional with a passion for excellence, we encourage you to consider this opportunity.



  • Sudbury, Ontario, Canada The Body Shop Full time

    Leadership Opportunity in RetailThis position is ideal for a dynamic leader who is enthusiastic about the beauty sector and retail operations. You will assist the Store Management team in fostering retail excellence, achieving impressive sales performance, and delivering memorable customer interactions.Key ResponsibilitiesAddress customer inquiries promptly...

  • General Labourer

    1 day ago


    Sudbury, Ontario, Canada Komatsu Full time

    Job OverviewKomatsu is a leading provider of innovative solutions for the construction, mining, industrial, and forestry industries. We are seeking a highly skilled and detail-oriented General Labourer to join our Ontario distribution group and support our Shop and warehousing teams.Key ResponsibilitiesParticipate in and be committed to a strong safety...


  • Sudbury, Ontario, Canada Ontario Public Service Full time

    Job SummaryWe are seeking a highly skilled Food Service Supervisor to join our team at the Ontario Public Service. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department in a correctional facility setting.Key ResponsibilitiesEducation and Training: You must have an Other trades certificate or...

  • Shop Foreman

    22 hours ago


    Sudbury, Ontario, Canada The 401 Group of Companies Full time

    Job SummaryWe are seeking a highly skilled and experienced Shop Foreman to join our team at The 401 Group of Companies. As a key member of our operations team, you will be responsible for leading a team of technicians and ensuring the smooth day-to-day operation of our service department.Key ResponsibilitiesTeam Supervision: Supervise and manage a team of...

  • Shop Technician

    4 weeks ago


    Greater Sudbury, Ontario, Ontario, Canada MacLean Engineering Full time

    JOB TITLE: Rebuild Shop Technician LOCATION: Sudbury, ON SCOPE The Shop Technician is responsible for providing competent and effective support to the rebuild shop. The ability to perform work safely, meet the needs of operations, execute and comply with all safety procedures. They must be able to run tests, isolate problems, replace faulty equipment and...

  • Shop Technician

    4 weeks ago


    Greater Sudbury, Ontario, Ontario, Canada MacLean Engineering Full time

    JOB TITLE: Rebuild Shop Technician LOCATION: Sudbury, ON SCOPE The Shop Technician is responsible for providing competent and effective support to the rebuild shop. The ability to perform work safely, meet the needs of operations, execute and comply with all safety procedures. They must be able to run tests, isolate problems, replace faulty equipment and...


  • Sudbury, Ontario, Canada The Body Shop Full time

    About UsFounded in 1976, The Body Shop has always believed in business as a force for good. We are proud to be at the forefront of cruelty-free beauty, championing ethical practices and empowering individuals while caring for our planet. Our commitment to activism and sustainability remains at the heart of everything we do.Your RoleAs a dynamic leader and...

  • Service Supervisor

    3 months ago


    Sudbury, Ontario, Ontario, Canada WORKFORCE - Staffing Solutions Full time

    OverviewWe are currently seeking a Service Supervisor. The incoming candidate will supervisor a team of 5 in a heavy equipment repair and maintenance environment.The successfully hired candidate should have a background as an HD Mechanic, or have enough mechanical aptitude to be relevant and respected by the group. The supervisor will be highly organized,...


  • Sudbury, Ontario, Canada Tim Hortons Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our high standards of quality and customer service are met.Key ResponsibilitiesLeadership and...


  • Sudbury, Ontario, Canada Tahini's Full time

    Job SummaryTahini's is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.Key ResponsibilitiesLeadership and SupervisionSupervise and coordinate the activities of food service staff, including food...


  • Sudbury, Ontario, Canada Subway Full time

    Culinary Services Supervisor RoleWe are seeking a dedicated and experienced Culinary Services Supervisor to oversee our food preparation and service operations. This position is essential in ensuring that our establishment maintains high standards of quality and efficiency.Qualifications: Completion of secondary (high) school education is...


  • Sudbury, Ontario, Canada Tahini's Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tahini's. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.Key ResponsibilitiesLeadership and...

  • Supervisor, Services

    1 month ago


    Sudbury, Ontario, Canada Vale Canada Full time

    Join Vale today. Continuously learn throughout your career.Who We Are: Welcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base Metals is one of the world's largest producers of high-quality nickel and an...

  • Service Supervisor

    3 weeks ago


    Sudbury, Ontario, Canada Brandt Full time

    Brandt Tractor Ltd is currently in search of a Service Supervisor to oversee operations at our Peterbilt facility.The ideal candidate will play a crucial role in ensuring that: customer repair estimates are delivered promptly, a high standard of customer service and communication is maintained, repair timelines and updates are effectively communicated to all...


  • Sudbury, Ontario, Canada 15565588 Canada Inc. Full time

    Position OverviewThe Culinary Services Supervisor is responsible for overseeing the daily operations of food preparation and service within the establishment. This role ensures that all food safety and quality standards are met while managing staff effectively.Key ResponsibilitiesInventory Management: Order and manage food and kitchen supplies to ensure...


  • Sudbury, Ontario, Canada 15565588 Canada Inc. Full time

    Position OverviewThe Culinary Services Supervisor plays a crucial role in overseeing the daily operations of food preparation and service. This position is essential for ensuring that high standards of quality and efficiency are maintained in the kitchen.Key ResponsibilitiesInventory Management: Order and manage food and kitchen supplies to ensure seamless...


  • Sudbury, Ontario, Canada 15565588 Canada Inc. Full time

    Position OverviewThe role of the Food Service Supervisor involves overseeing the daily operations of food preparation and service. This position is essential in ensuring that the culinary team delivers high-quality meals while maintaining operational efficiency.Key ResponsibilitiesProcurement: Manage the requisition of food and kitchen supplies to ensure...


  • Sudbury, Ontario, Canada Tim Hortons Full time

    Position OverviewAs a **Food Services Supervisor** at Tim Hortons, you will play a crucial role in overseeing daily operations within our food service department. Your leadership will ensure that our team delivers exceptional service and maintains high standards of food quality.QualificationsEducation: Completion of a college, CEGEP, or other non-university...


  • Sudbury, Ontario, Canada Sault Community Career Centre Full time

    Sault Community Career Centre is seeking qualified candidates for the following position:FULL-TIME CONTRACT POSITIONTEAM SUPERVISOR – CHILDREN'S MENTAL HEALTHLOCATION: SUDBURYCOMPENSATION: Salary Range: $94,737 to $116,315Position OverviewThe Team Supervisor for Children's Mental Health is responsible for overseeing the Children's Mental Health Workers,...


  • Sudbury, Ontario, Canada Mary Brown's Chicken & Taters Full time

    Position OverviewAs a Food Service Supervisor at Mary Brown's Chicken & Taters, you will play a crucial role in ensuring the smooth operation of our food service establishment. Your leadership will help maintain high standards of quality and customer satisfaction.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1 to 2 years...