Research and Evaluation Manager

7 days ago


Markham, Ontario, Canada 360°kids Full time
Job Title: Manager of Research and Evaluation

360°kids is a leading community agency serving York Region, dedicated to improving the lives of unhoused and marginalized youth and families. We are seeking a highly skilled Manager of Research and Evaluation to join our team.

Job Summary:

The Manager of Research and Evaluation will play a critical role in ensuring our programs meet operational objectives and achieve strategic goals. This includes completing audits, preparing action plans, tracking funder evaluations, designing data collection tools, collecting and analyzing data, and reporting on findings. The successful candidate will have a strong background in research and evaluation, excellent coordination and technical skills, and the ability to work with diverse stakeholders.

Key Responsibilities:
  • Develop, direct, and implement quality procedures, standards, and specifications to achieve 360°kids' goals and objectives.
  • Collaborate with the Management team to set client service standards, establish evaluation methods, and ensure effective integration of programs.
  • Provide expertise in program evaluation design, data analysis, and report writing.
  • Review and assess program outputs, outcomes, and tracking methods to ensure alignment with funder requirements and strategic priorities.
  • Support the development and management of projects and programs that require qualitative and quantitative data to inform strategies and performance objectives.
  • Oversee research projects that support industry best practices and the development of new programs and services.
  • Achieve in-house quality standards by completing program audits, statistical analysis, and identifying and resolving problems.
  • Meet quality assurance financial objectives by estimating requirements, analyzing variances, and initiating corrective actions.
  • Determine training needs and develop training programs to address gaps.
  • Provide leadership to a diverse staff team, including recruitment, selection, training, development, and retention.
  • Record, analyze, and distribute statistical information to stakeholders.
  • Stay up-to-date with trends and developments in quality management and participate in educational opportunities.
Requirements:
  • Bachelor's or Master's degree in Social Work or a related field.
  • Minimum 3 years of management experience in the not-for-profit sector.
  • Extensive knowledge of working with street-involved youth.
  • Familiarity with quality management tools, concepts, and methodologies.
  • Current First Aid/CPR certification and vulnerable sector screening.
  • Strong leadership, motivation, delegation, coaching/mentoring, and empowerment skills.
  • Excellent attention to detail, organization, and time management skills.
  • Ability to encourage new ideas and stimulate innovation.
  • Strong communication and relationship-building skills.
  • Thorough knowledge of human behavior and effective personal functioning.
What We Offer:

360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable, and accessible organization. We offer a fun and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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