Manager of IT Support Services

4 weeks ago


Cambridge, Ontario, Canada Septodont Full time

Position Overview

The IT Manager, Service & Support – Americas is tasked with overseeing all facets of IT Service and Support within the region. This position emphasizes the importance of delivering efficient operations that align with strategic goals, fostering a culture of exceptional service, and promoting continuous enhancements in service delivery and user satisfaction.

Primary Responsibilities:

  • Ensure efficient operations that align with strategic goals
  • Set a standard for service excellence through leadership
  • Advocate for continuous enhancements in service delivery and user satisfaction

Required Qualifications:

Educational Background:

  • Bachelor's degree in Computer Science, Information Systems, or equivalent IT certification
  • Professional Experience:
  • A minimum of 5 years of progressive IT experience, including at least 2 years in a supervisory role
  • Proven track record in customer service excellence
  • Strong communication skills

Benefits Offered:

  • Competitive salary and comprehensive benefits package
  • Programs for employee recognition
  • Opportunities for professional growth and development

We are dedicated to fostering diversity and inclusion and appreciate the interest of all applicants.



  • Cambridge, Ontario, Canada Scorpius Immigration Services INC. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Scorpius Immigration Services INC. as a key member of our support services team.Key ResponsibilitiesStaff Supervision: Direct and motivate staff to ensure seamless day-to-day operations.Operational Planning: Plan, organize, and implement daily...


  • Cambridge, Ontario, Canada GVF Group of Companies Full time

    Salary: Who we are:The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition and health. Founded in 1960, Grand Valley Fortifiers specializes in the formulation, manufacture and sale of high quality, leading-edge mineral premixes for swine, dairy, beef and poultry...


  • Cambridge, Ontario, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    About the RoleWe are seeking a Part Time Intervenor to support individuals who are deafblind in their daily lives. As an Intervenor, you will play a vital role in enabling individuals to live independently and participate fully in their communities.Key ResponsibilitiesSupport individuals in their home and community environments, using communication...


  • Cambridge, Ontario, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    About the RoleWe are seeking a Part Time Intervenor to support individuals who are deafblind in their daily lives. As an Intervenor, you will play a vital role in enabling individuals to live independently and participate fully in their communities.Key ResponsibilitiesSupport individuals in their home and community environments, using communication...


  • Cambridge, Ontario, Canada Davidson Contract Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Parts Service Supervisor to join our team at Davidson Contract Services. As a key member of our operations team, you will be responsible for overseeing the inventory management process, ensuring that our parts and supplies are properly stocked and maintained.Key ResponsibilitiesInventory...


  • Cambridge, Ontario, Canada Davidson Contract Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Parts Service Supervisor to join our team at Davidson Contract Services. As a key member of our inventory management team, you will be responsible for overseeing the daily operations of our parts inventory, ensuring that all materials and supplies are properly managed and maintained.Key...


  • Cambridge, Ontario, Canada Davidson Contract Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Parts Service Supervisor to join our team at Davidson Contract Services. As a key member of our inventory management team, you will be responsible for overseeing the daily operations of our parts inventory, ensuring that all materials and supplies are properly managed and maintained.Key...


  • Cambridge, Ontario, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    About the RoleSensity Deafblind and Sensory Support Network of Canada is seeking a Part Time Intervenor to support individuals who are deafblind in their daily lives. As an Intervenor, you will play a vital role in empowering independence and promoting communication for individuals with dual sensory impairment.Key ResponsibilitiesSupport individuals in their...


  • Cambridge, Ontario, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    About the RoleSensity Deafblind and Sensory Support Network of Canada is seeking a Part Time Intervenor to support individuals who are deafblind in their daily lives. As an Intervenor, you will play a vital role in empowering independence and promoting communication for individuals with dual sensory impairment.Key ResponsibilitiesSupport individuals in their...


  • Cambridge, Ontario, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    About the RoleSensity Deafblind and Sensory Support Network of Canada is seeking a Part Time Intervenor to support individuals who are deafblind in their daily lives. As an Intervenor, you will play a vital role in empowering independence and promoting communication for individuals with dual sensory impairment.Key ResponsibilitiesSupport individuals in their...


  • Cambridge, Ontario, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    About the RoleSensity Deafblind and Sensory Support Network of Canada is seeking a Part Time Intervenor to support individuals who are deafblind in their daily lives. As an Intervenor, you will play a vital role in empowering independence and promoting communication for individuals with dual sensory impairment.Key ResponsibilitiesSupport individuals in their...


  • Cambridge, Ontario, Canada Commercial Cleaning Services Canada Full time

    About UsAt Commercial Cleaning Services Canada, we take pride in our professional cleaning solutions, supported by top-tier training programs and eco-friendly cleaning practices. Our commitment to excellence and customer satisfaction sets us apart in the industry.Position OverviewWe are currently seeking a dedicated Site Supervisor to oversee operations at a...


  • Cambridge, Ontario, Canada Davidson Contract Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Parts Service Supervisor to join our team at Davidson Contract Services. As a key member of our operations team, you will be responsible for overseeing the inventory management process, ensuring that our parts and supplies are properly stocked and maintained.Key ResponsibilitiesInventory...


  • Cambridge, Ontario, Canada Amazon Canada Fulfillment Services, ULC. Full time

    Office Support Specialist Role at Amazon Canada Fulfillment Services, ULCThe Office Support Specialist will assist the General Manager and the Operations team within our fulfillment center. The ideal candidate must be exceptionally organized, detail-oriented, self-driven, and capable of managing sensitive information with confidentiality. They should also...


  • Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Aero Job Services Inc. as a User Support Technician. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesTechnical Support:...


  • Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Aero Job Services Inc. as a User Support Technician. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesTechnical Support:...


  • Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    Job SummaryBLUE AERO JOB SERVICES INC. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesTechnical Support: Respond to technical issues and provide solutions to clients and...


  • Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    Job SummaryBLUE AERO JOB SERVICES INC. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesTechnical Support: Respond to technical issues and provide solutions to clients and...

  • IT Manager, Service

    3 days ago


    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is responsible for leading the IT Service and Support team in the region, ensuring the delivery of high-quality services to customers. This role requires strong leadership and management skills, as well as the ability to drive business growth and customer satisfaction.ResponsibilitiesDevelop and...

  • IT Manager, Service

    3 days ago


    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is responsible for leading the IT Service and Support team in the region, ensuring the delivery of high-quality services to customers. This role requires strong leadership and management skills, as well as the ability to drive business growth and customer satisfaction.ResponsibilitiesDevelop and...