Inside Sales Leadership Manager

4 weeks ago

Markham, Ontario, Canada Nexans Full time

WELCOME TO NEXANS

At Nexans, we are driven by a global vision to power the future. Within our Distribution & Usages business group, we focus on delivering dependable cabling systems and innovative energy solutions, including power accessories, to enhance the efficiency, sustainability, and user-friendliness of buildings and power networks.

Nexans values the unique contributions of each employee, recognizing that diversity is essential for performance and our ambition to lead the energy transition towards a sustainable planet. We appreciate and respect all differences, fostering a culture where your unique perspective is valued. We encourage diversity in our recruitment process, and we welcome your individuality.

ABOUT NEXANS

For over a century, Nexans has been instrumental in the electrification of the globe. With a workforce of approximately 28,000 across 42 countries, we are at the forefront of the electrification revolution: promoting safety, sustainability, renewable energy, decarbonization, and accessibility for all.

Our Distribution & Usages business group is dedicated to providing reliable cabling systems and smart energy solutions that enhance the efficiency and sustainability of buildings and power networks.

YOUR ROLE IN THE TEAM

The Inside Sales Manager is responsible for spearheading inside sales initiatives in the North American market, aiming to deliver an exceptional customer experience. This role involves utilizing new technologies, systems, and processes to ensure Nexans is recognized as a benchmark within the industry. Reporting directly to the Director of Sales, you will play a pivotal role in shaping our sales strategy.

KEY RESPONSIBILITIES

As the Inside Sales Manager, your operational responsibilities will include:

  • Creating, implementing, and maintaining a strategic roadmap to enhance Nexans' inside sales and commercial support systems.
  • Overseeing the development of budgets, objectives, and policies.
  • Establishing and utilizing Key Performance Indicators to measure customer and employee engagement as well as operational efficiency.
  • Collaborating closely with Key Accounts to prioritize customer satisfaction and streamline business processes.
  • Contributing to the execution of account management strategies to sustain vital business relationships and explore new opportunities.
  • Analyzing business performance and providing insights to drive sales growth based on market and customer insights.
  • Encouraging interdepartmental collaboration to ensure a superior customer experience and align profitability with operational efficiency.
  • Ensuring compliance with commercial processes as per ISO9001 and Nexans Internal Audit standards.
  • Assisting in the recruitment, training, and development of team members to address the evolving needs of the business.
  • Providing mentorship and coaching while setting performance objectives.
  • Managing the sales function within SAP governance and accountability.
  • Leading the development of IT Requests related to commercial functions, ensuring prioritization and resource allocation.
  • Supporting the development and execution of Sales and Operations Planning (S&OP) activities.

QUALIFICATIONS

  • Bachelor's Degree or equivalent experience.
  • A minimum of 5 - 7 years of experience in business management or operational roles within a B2B environment, with a strong understanding of B2B sales and marketing processes.
  • Experience managing a sizable team of sales professionals.
  • Proficiency in SAP, Microsoft Office (Excel, PowerPoint, Word), and other relevant platforms.
  • Demonstrated business management and operational skills, capable of working strategically and operationally while managing multiple projects.
  • Proven ability to understand complex operations and implement process improvement frameworks.
  • Analytical thinking with a solid grasp of business acumen; strong planning, project management, change management, and communication skills are essential.
  • Strong understanding of digital technologies and their role in achieving business objectives.
  • Excellent communication and negotiation abilities.
  • Strong interpersonal skills and a collaborative mindset.
  • Results-driven, self-motivated, and proactive.
  • Bilingual proficiency in English and French is an asset.

CULTURE OF GROWTH

Our employees share a commitment to excellence, pioneering the energy transition and striving for the highest performance standards. We foster a culture of trust and collaboration, welcoming you as a vital member of our team. We believe in empowering local autonomy while promoting knowledge sharing across our global engineering community.

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