Food Service Supervisor

1 week ago

Steinbach, Manitoba, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff to ensure efficient service delivery
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
    • Develop and implement strategies to improve team performance and productivity
  • Customer Service
    • Ensure that customers receive exceptional service and high-quality food products
    • Address customer complaints or concerns in a professional and courteous manner
  • Inventory Management
    • Estimate ingredient and supply requirements for meal preparation
    • Maintain accurate records of stock, repairs, sales, and wastage
  • Quality Control
    • Ensure that food and service meet quality control standards
  • Administrative Tasks
    • Maintain accurate records of employee hours, attendance, and performance
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
Benefits
  • Health Benefits
    • Dental plan
    • Health care plan
    • Vision care benefits
  • Financial Benefits
    • Life insurance
  • Support for Newcomers and Refugees
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
    • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
    • Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees
  • Support for Youths
    • Offers on-the-job training tailored to youth
    • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Veterans
    • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Support for Indigenous People
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Support for Mature Workers
    • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Support for Visible Minorities
    • Offers mentorship programs that pair members of visible minorities with experienced employees
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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