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Customer Service Supervisor
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Customer Service Supervisor
2 months ago
Markham, Ontario, Canada Maple Supply Chain Management Inc Full timeJob Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...
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Customer Service Supervisor
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Markham, Ontario, Canada Maple Supply Chain Management Inc Full timeJob Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...
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Customer Service Supervisor
4 weeks ago
Markham, Ontario, Canada Maple Supply Chain Management Inc Full timeJob Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...
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Customer Service Supervisor
4 weeks ago
Markham, Ontario, Canada Maple Supply Chain Management Inc Full timeJob Title: Customer Service Representative SupervisorWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Maple Supply Chain Management Inc.Key Responsibilities:Leadership: Establish work schedules and procedures, and ensure that team members are trained and equipped to perform their duties.Quality Control: Examine...
Customer Service Supervisor
2 months ago
Maple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.
Key Responsibilities:- Team Leadership: Lead a team of customer service representatives and provide guidance and support to ensure they are meeting their performance goals.
- Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Training and Development: Develop and implement training programs to ensure that customer service representatives have the skills and knowledge they need to provide excellent service.
- Performance Management: Conduct regular performance reviews and provide feedback to customer service representatives to help them improve their performance.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
Requirements:
- College/CEGEP education
- 1-2 years of experience in customer service or a related field
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
