Customer Service Supervisor

2 months ago


Markham, Ontario, Canada Maple Supply Chain Management Inc Full time
Job Title: Customer Service Representative Supervisor

Maple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Leadership: Lead a team of customer service representatives and provide guidance and support to ensure they are meeting their performance goals.
  • Training and Development: Develop and implement training programs to ensure that customer service representatives have the skills and knowledge needed to provide excellent customer service.
  • Performance Management: Conduct regular performance reviews and provide feedback to customer service representatives to help them improve their performance.
  • Customer Service: Provide exceptional customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
Requirements:
  • Education: College/CEGEP degree in a related field.
  • Experience: 1 year to less than 2 years of experience in a customer service leadership role.
  • Skills: Excellent leadership and communication skills, ability to train and develop others, and strong problem-solving skills.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and dynamic work environment.


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for overseeing the customer service operations, ensuring that all customer inquiries are handled efficiently and effectively.Key...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent customer service, and driving business growth.Key Responsibilities:Team...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for overseeing the customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key Responsibilities:Establish and implement...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team.Key Responsibilities:Leadership and Supervision: Establish work schedules and procedures, examine and verify the accuracy of work, identify workers' training needs, and conduct...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless service delivery.Establish and implement work schedules and procedures to...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless service delivery.Establish and implement work schedules and procedures to...


  • Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and verifying the accuracy of...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Maple Supply Chain Management Inc.Key Responsibilities:Leadership: Establish work schedules and procedures, and ensure that team members are trained and equipped to perform their duties.Quality Control: Examine...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Maple Supply Chain Management Inc.Key Responsibilities:Leadership: Establish work schedules and procedures, and ensure that team members are trained and equipped to perform their duties.Quality Control: Examine...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Maple Supply Chain Management Inc.Key Responsibilities:Leadership: Establish work schedules and procedures, and ensure that team members are trained and equipped to perform their duties.Quality Control: Examine...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Maple Supply Chain Management Inc.Key Responsibilities:Leadership: Establish work schedules and procedures, and ensure that team members are trained and equipped to perform their duties.Quality Control: Examine...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Maple Supply Chain Management Inc.Key Responsibilities:Leadership: Establish work schedules and procedures, and ensure that team members are trained and equipped to perform their duties.Quality Control: Examine...


  • Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorBay Street Group Inc. is seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team.Key Responsibilities:Co-ordinate activities with other work units or departments to ensure seamless service delivery.Establish and implement work schedules and procedures to...


  • Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for establishing work schedules and procedures, examining and verifying the accuracy of work, and identifying workers' training needs.Key...


  • Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and verifying the accuracy of...