Customer Service Supervisor

3 weeks ago

Markham, Ontario, Canada Bay Street Group Inc. Full time
Job Title: Customer Service Representative Supervisor

We are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.

Job Summary:

The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery. The successful candidate will have a strong background in customer service, leadership, and team management.

Key Responsibilities:
  • Lead a team of customer service representatives to achieve excellent customer service delivery
  • Provide guidance and support to team members to ensure they have the necessary skills and knowledge to perform their duties
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Conduct performance reviews and provide feedback to team members
  • Identify and address customer complaints and concerns in a timely and professional manner
  • Collaborate with other departments to ensure seamless customer service delivery
  • Stay up-to-date with industry trends and best practices in customer service
Requirements:
  • 2 years to less than 3 years of experience in customer service or a related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • MS Office skills
  • Attention to detail
  • Client focus
  • Organized
  • Reliability
  • Team player
Work Conditions and Physical Capabilities:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    4 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Supervisor

    2 weeks ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for overseeing the customer service operations, ensuring that all customer inquiries are handled efficiently and effectively.Key...

  • Customer Service Supervisor

    4 weeks ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...

  • Customer Service Supervisor

    4 weeks ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...

  • Customer Service Supervisor

    2 weeks ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent customer service, and driving business growth.Key Responsibilities:Team...

  • Customer Service Supervisor

    2 weeks ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a Customer Service Supervisor to join our team at Maple Supply Chain Management Inc. The successful candidate will be responsible for overseeing the customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key Responsibilities:Establish and implement...

  • Customer Service Supervisor

    1 month ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...

  • Customer Service Supervisor

    1 month ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team.Key Responsibilities:Leadership and Supervision: Establish work schedules and procedures, examine and verify the accuracy of work, identify workers' training needs, and conduct...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless service delivery.Establish and implement work schedules and procedures to...

  • Customer Service Supervisor

    3 weeks ago

    Markham, Ontario, Canada Bay Street Group Inc. Full time

    Job Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless service delivery.Establish and implement work schedules and procedures to...

  • Customer Service Supervisor

    1 month ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...

  • Customer Service Supervisor

    1 month ago

    Markham, Ontario, Canada Maple Supply Chain Management Inc Full time

    Job Title: Customer Service Representative SupervisorMaple Supply Chain Management Inc is seeking a highly skilled Customer Service Representative Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional...

  • Customer Service Supervisor

    2 weeks ago

    Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and verifying the accuracy of...