Food Service Team Lead

2 weeks ago

Kelowna, British Columbia, Canada Okanagan Good Food Inc. Full time
Job Title: Food Service Supervisor

Okanagan Good Food Inc. is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our kitchen and dining areas.

Key Responsibilities:
  • Requisition food and kitchen supplies to maintain high-quality standards.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring timely and efficient service.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
  • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Establish work schedules to ensure adequate staffing and minimize overtime.
Work Environment:

As a Food Service Supervisor, you will work in a fast-paced environment, often under pressure to meet deadlines and maintain high standards. You will be required to stand for extended periods and have excellent attention to detail.

Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a food service environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Ability to work under pressure and maintain a calm demeanor in challenging situations.
  • Flexibility to adapt to changing circumstances and priorities.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Recognition as a valued member of our team.
  • Access to employee discounts and perks.

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