Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction. This position involves managing staff, sales processes, and inventory control.
Key Responsibilities- Staff Management: Assign duties to sales personnel and oversee their performance.
- Training and Development: Hire new employees and facilitate their training to enhance team capabilities.
- Financial Authorization: Approve payments and manage merchandise returns.
- Sales Execution: Actively engage in selling products and meeting sales targets.
- Reporting: Prepare comprehensive reports on sales metrics, inventory levels, and employee performance.
- Issue Resolution: Address customer inquiries, complaints, and supply chain challenges effectively.
- Inventory Management: Organize and maintain stock levels to ensure availability of products.
- Team Coordination: Supervise and coordinate the activities of store personnel to achieve operational goals.
Education: Completion of secondary school is required.
Experience: A minimum of 1 year and up to 2 years of relevant experience in retail management is preferred.
Community EngagementThe Retail Operations Supervisor is encouraged to participate in community initiatives that support newcomers, refugees, youth employment, and Indigenous peoples.
Employment DetailsJob Type: Permanent
Work Language: English
Hours: 30 hours per week
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