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Retail Operations Supervisor

2 months ago

Whistler, British Columbia, Canada The Great Glass Elevator Candy Shop Full time
Position Overview

The Great Glass Elevator Candy Shop is seeking a dedicated **Retail Operations Supervisor** to oversee daily activities in our vibrant retail environment. This role is crucial in ensuring smooth operations and exceptional customer service.

Key Responsibilities
  • **Staff Management**: Assign tasks to sales associates and ensure effective training and development.
  • **Inventory Control**: Organize and maintain stock levels, ensuring a well-managed inventory.
  • **Sales Oversight**: Monitor sales performance and prepare reports on sales volumes and merchandising strategies.
  • **Customer Relations**: Address customer inquiries and resolve any issues that may arise, including complaints and supply shortages.
  • **Scheduling**: Establish and manage work schedules for staff to optimize productivity.
Work Environment

This position operates in a **fast-paced retail setting**, requiring the ability to work under pressure and meet tight deadlines. The role involves a combination of sitting, standing, and walking, with extended periods of standing.

Qualifications
  • **Education**: No formal degree required.
  • **Experience**: 1 to 2 years of supervisory experience in a retail environment.
Personal Attributes

The ideal candidate will possess strong interpersonal skills, a client-focused mindset, and the ability to work effectively within a team. Key personal qualities include:

  • **Accuracy**
  • **Flexibility**
  • **Reliability**
  • **Organizational Skills**
Employment Details
  • **Job Type**: Permanent
  • **Language**: English
  • **Work Hours**: 30 to 40 hours per week
Benefits

We offer a comprehensive **health care plan** and additional benefits to support our employees' well-being.