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Retail Operations Supervisor

3 months ago

Whistler, British Columbia, Canada Daniel Jensen Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring a seamless shopping experience for customers. This position involves managing a team of sales associates and maintaining high standards of customer service.

Key Responsibilities
  • Team Management: Assign tasks to sales staff and supervise their performance to ensure operational efficiency.
  • Inventory Control: Organize and maintain stock levels, placing orders for merchandise as needed.
  • Scheduling: Develop and manage work schedules for employees to optimize store coverage.
  • Sales Reporting: Prepare and analyze reports on sales performance, inventory management, and personnel issues.
  • Customer Relations: Address and resolve customer inquiries, complaints, and supply shortages effectively.
Qualifications

Education: A secondary (high) school graduation certificate is required.

Experience: Candidates should have between 1 to less than 7 months of relevant experience in a retail environment.

Community Engagement

This role supports various community initiatives, including programs for newcomers, youth employment, Indigenous peoples, and mature workers.

Job Details
  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 40 hours per week