Global Learning Deployment Manager

5 days ago

Toronto, Ontario, Canada KPMG-Canada Full time
About the Role

We are seeking a highly skilled Global Learning Deployment Manager to join our team at KPMG Canada. As a key member of our Global Learning and Development team, you will be responsible for providing a full range of consistent deployment support for our learning solutions across the Learning Technology Ecosystem (LTE).

Key Responsibilities
  • Understand business needs and priorities for deployment of learning solutions across the LTE, including content management, instructor-led training, eLearning, videos, and virtual classrooms.
  • Provide support for reporting requirements from associated content platforms, including scheduled and on-demand reports.
  • Guide and direct supporting content management resources on the upload process of Global L&D learning solutions, ensuring consistency with defined hierarchy and tagging conventions.
  • Create issue logs for platform issues and collaborate with Global People sub-teams to resolve issues in a timely manner.
  • Manage mailbox queries related to content queries, deployment support, and serve as the primary point-of-contact for triaging to project and deployment leads.
  • Collaborate with ITS and Digital HR on testing activities related to content release platforms in the LTE.
Requirements
  • 3-5 years of experience deploying learning solutions across various content management platforms, with a focus on business improvement and operations in a global, complex matrix environment.
  • Bachelor's degree from an accredited college or university or equivalent work experience.
  • Strong ability to grasp technical knowledge to understand platforms, technology, and applications.
  • Multi-tasker with coordination, planning, and prioritization skills, with the ability to manage competing deliverables.
  • Ability to work with virtual stakeholders and team members in various time zones.
About KPMG Canada

KPMG Canada is a proud equal opportunities employer, committed to creating a respectful, inclusive, and barrier-free workplace that allows all of our people to reach their full potential. We welcome all qualified candidates to apply and hope you will choose KPMG Canada as your employer of choice.

We strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best.

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