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Global Implementation Manager
3 months ago
Position Title: Global Deployment Lead
Position Type: Regular - Full-Time
Position Location: Toronto HQ
Requisition ID: 31467
The objective of our Global Technology team is to utilize technology and data to foster profitable growth, enhance customer experience, and further our mission of 'Celebrating real connections through delicious, planet-friendly food'. McCain is undertaking a significant digital transformation across all sectors of our business, from Agriculture to Manufacturing and commercial capabilities, to deepen our commitment to customer satisfaction. As part of this transformation, we are investing heavily in our digital platforms, technological advancements, and cultivating a data-driven culture.
We are developing digital solutions for our customers, suppliers/growers, and McCain team members to facilitate digital processes and data-driven automation. Through these investments, we aim to transform McCain into an organization that equips our teams with user-friendly systems that enhance collaboration, productivity, and informed decision-making. Will you be part of this exciting journey?
Key Responsibilities:
Pre-Deployment:
- Oversee the global deployment roadmap and integrate updates as required by MDIxAI and MDI governance structure.
- Lead the MDIxAI Deployment function, ensuring that pre-deployment project timelines are effectively met across various regions.
- Establish a global deployment playbook in alignment with MDI lead deployment principles.
- Refine the global deployment playbook for successful execution and communicate with key stakeholders to ensure relevant teams contribute to standardized deployment planning materials (e.g., plant readiness checklists, training materials).
- Create a global deployment roadmap and monitor progress as pre-deployment activities advance to ensure consistent preparation and successful rollout across regions.
Deployment:
- Lead the MDIxAI Deployment function in executing the deployment playbook.
- MDIxAI Program Management After Deployment:
- Establish global standards for future deployments based on feedback (user adoption and satisfaction scores post-MDIxAI deployment) and suggest improvements in change management within the deployment plan.
- Coordinate feedback with Global Workstream Leads (e.g., Product, Change Management & Comms, etc.) to share key insights following deployments and ensure the success of future rollouts in other regions.
Shared Responsibilities:
- Develop pre-deployment and deployment strategies in collaboration with other members of the Deployment Team and IT team.
- Provide guidelines for standardized training that the Deployment Team, Digital Lead, and IT should deliver to plant employees in preparation for deployment.
- Conduct deployment retrospective meetings and gather feedback to drive success and optimize resources and timelines for future MDIxAI deployments in collaboration with the Deployment Team.
Key Qualifications & Experiences:
- A Bachelor's degree in Engineering, Computer Science, IT, or a related field is typically required, with a preference for a Master's degree.
- Relevant certifications in project management, Agile methodologies, Six Sigma, or specific digital technologies are advantageous.
- 10 years of experience, with a background in manufacturing and/or digital technologies. Expertise in digital manufacturing technologies, experience in leading large-scale global projects, and skills in change management. International experience is preferred.
- Strong leadership, excellent communication, analytical and problem-solving skills, adaptability, and effective stakeholder management.
- Willingness to travel internationally; multilingual abilities are a plus.
- Strategic thinking; technology thought leadership; forward-looking approach.
- Role modeling and upholding McCain Values and Leadership Principles.
- Support speed, simplicity, and agility in decision-making and action.
The information provided indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this role.
McCain Foods is an equal opportunity employer. We value diversity and are committed to creating an inclusive, merit-based, and equitable workplace. As a global family-owned company, we take pride in reflecting the diverse communities around the world in which we operate. We recognize that diversity drives our creativity, resilience, and success, making our business stronger.
Job Family: Information Technology
Division: Global Technology
Department: Digital Manufacturing - Deployment
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol || US - United States of America : Illinois : Oakbrook Terrace
Company: McCain Foods (Canada)