Operations Manager

23 hours ago


Manitoba, Canada Oh Doughnuts Full time
Job Title: Assistant Manager

We are seeking an experienced Assistant Manager to join our team at Oh Doughnuts. As a key member of our management team, you will be responsible for overseeing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Evaluate and improve daily operations to ensure efficiency and productivity
  • Monitor and provide feedback to staff to enhance performance
  • Supervise and train staff to maintain high standards of customer service
  • Balance cash and complete financial reports
  • Conduct performance reviews and provide constructive feedback
  • Organize and maintain inventory to meet customer demands
  • Ensure health and safety regulations are followed
  • Lead and instruct individuals to achieve team goals
  • Address customer complaints and provide solutions
  • Provide exceptional customer service to drive sales and customer loyalty
  • Manage events and promotions to increase brand awareness
Requirements:
  • 5-10 years of experience in a similar role
  • Point of sale system knowledge
  • Bondable
  • Own transportation
  • Fast-paced environment
  • Attention to detail
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
Benefits:
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Permanent employment
  • English language
  • 32-40 hours per week
Language:

English


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