Human Resources Generalist

2 days ago

Toronto, Ontario, Canada CB Canada Full time

About CB Canada

CB Canada is a fast-growing SaaS company that revolutionizes the way businesses within the promotional products space collaborate and work. We empower entrepreneurs to grow their businesses by creating a more collaborative and streamlined product-based supply chain.

We are on a mission to transform the way small businesses operate, democratizing software to enable an open playing field. We don't just sell software; we believe in helping our customers build better businesses through content, events, and a community for sharing. We care deeply about brand and design, investing heavily in both. We have built a brand that is deeply respected and trusted within the industry.

Our team is dedicated, hands-on, and available to jump in as needed. We are known for the exceptional customer service we provide. Each person knows their opinion is respected, and they can see the difference they make in the lives of our customers. We work as a team, have an open, collaborative environment where there is also a lot of joking around :)

The Work Environment

Our culture is diverse and friendly, with a laid-back enthusiasm and sense of humor that makes collaboration easy. We're passionate about our customers and their success, and we love fostering an environment that ignites creativity and celebrates the entrepreneur. We work remotely seamlessly with a distributed team across Canada and the US.

About the Role

As a Human Resources Generalist, you will play a strategic and hands-on role that provides full-cycle Human Resources support to CB Canada in the areas of: talent acquisition and retention, employee relations, training and development, employee benefits, and legislative compliance. This role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.

Key Responsibilities

  • Act as a business partner to senior leaders by working together to identify issues and opportunities, supporting talent strategies aligned with business vision, mission, and goals.
  • Develop, implement, and evaluate human resources programs, including talent acquisition, onboarding and offboarding, compensation, health, safety, and wellness, employee benefits, training and development, records management, succession planning, employee retention, employee relations, and compliance.
  • Deliver full-cycle recruiting for hiring managers as required.
  • Work closely with various departments, office management, and leadership in structuring and developing their respective teams to maximize performance and employee engagement.
  • Serve as the internal consultant for HR best practices, industry trends, legislative requirements, and market competitiveness.
  • Ensure legislative compliance to all applicable laws and regulations and the effective administration of compensation programs, including benefits and payroll, health & safety, HRIS, and employee file maintenance.
  • Serve as a liaison between management and employees within the organization by handling questions and employee relations matters, interpreting, and administering policies and procedures.
  • Support employee engagement, culture, and team-building events.

Requirements

  • An undergraduate degree in business, organizational psychology, or a related field.
  • A CHRP/CHRL or related professional designation is desirable.
  • 3-5 years of previous experience as an HR specialist and/or generalist.
  • Experience in a SaaS or technology-based company is desirable, but not required.
  • Proven ability to handle multiple priorities in an organized and timely manner.
  • Excellent verbal and written communication skills.
  • Advanced experience with day-to-day use and management of HRIS, recruitment tools, and Google Suite.
  • Capacity to work in a team environment while also managing responsibilities independently.
  • Understanding of Canadian and Ontario-based employment standards and other legislative requirements.
  • Demonstrated ability to think strategically, resolve conflicts, and general analytical skills.

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