Laboratory Operations Manager

2 weeks ago


Ottawa, Ontario, Canada Pivotal Integrated HR Solutions Full time
Job Title: Laboratory Operations Manager

We are seeking a highly skilled Laboratory Operations Manager to join our team at Pivotal Integrated HR Solutions. As a key member of our operations team, you will be responsible for ensuring the smooth workflow of our field technicians and laboratory employees.

Key Responsibilities:

  • Coordinate with field technicians to ensure project deadlines are met consistently.
  • Oversee laboratory employees to ensure adherence to safety and best practices.
  • Communicate with various departments to ensure quality within operations.
  • Develop and implement strategies to ensure customer retention.
  • Support the training and development of office staff.
  • Ensure the quality of employees' work.
  • Provide necessary tools and resources to support team members in completing their roles successfully.
  • Handle employee issues and concerns.
  • Collaborate with HR to develop and implement operational processes.
  • Ensure compliance with office policies and procedures.
  • Reconcile accounts on a monthly basis.
  • Assist in creating operational budgets.
  • Coordinate employee events and community events.

Requirements:

  • 5 years of managerial experience in a high-volume role.
  • Proven track record of managing a team of over 20 employees.
  • Bachelor's degree in Mechanical Engineering or Electrical Engineering.
  • Experience with calibration is an added bonus.
  • Strong scheduling capabilities.

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