Airport Operations Lead

3 weeks ago

Toronto, Ontario, Canada Greater Toronto Airports Authority Full time

The Greater Toronto Airports Authority (GTAA) is dedicated to making Toronto Pearson, Canada's leading global hub airport, a world leader in airport performance, customer care, and sustainability. We strive to create a next-generation airport through innovation and aim for the most uplifting, safe, and efficient experience for our passengers while championing the prosperity of our people, community, and aviation partners.

What We Offer

As a GTAA employee, you'll enjoy access to exceptional benefits, including retirement planning, comprehensive group health benefits, an employee assistance program (EAP), paid leave, education and training opportunities, as well as recognition programs.

About the Role: Airport Operations Lead

We are seeking a highly motivated and experienced Airport Operations Lead to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth and efficient operation of all airport functions. You will be responsible for leading and coordinating a team of professionals across various departments, including terminal operations, baggage handling, airside management, and corporate communications.

Key Responsibilities:

  • Provide strategic direction and leadership to the operational teams, fostering a culture of excellence and continuous improvement.
  • Develop and implement operational plans and procedures to ensure seamless airport operations, adhering to all regulatory requirements and safety standards.
  • Collaborate effectively with airlines, ground handlers, government agencies, and other stakeholders to resolve operational issues and enhance service delivery.
  • Monitor performance metrics, identify areas for improvement, and implement corrective actions to optimize operational efficiency.
  • Manage budgets, resources, and personnel effectively to ensure cost-effectiveness and adherence to financial guidelines.
  • Stay abreast of industry best practices, emerging technologies, and regulatory changes to maintain a competitive edge.

Qualifications:

  • Proven experience in airport operations management with a strong understanding of aviation safety, security, and regulatory requirements.
  • Exceptional leadership skills with the ability to motivate, inspire, and develop high-performing teams.
  • Strong analytical and problem-solving abilities, with a focus on data-driven decision making.
  • Excellent communication, interpersonal, and negotiation skills to effectively interact with diverse stakeholders.
  • Ability to work independently and as part of a team in a fast-paced environment.

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