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Bilingual Membership Coordinator

2 months ago

Toronto, Ontario, Canada MT Talent Full time
About the Role

We are seeking a highly skilled and detail-oriented Bilingual Membership Coordinator to join our team at MT Talent. As a key member of our team, you will be responsible for managing the membership renewal process, working collaboratively with our Executive and Finance teams, and facilitating the new member onboarding process.

Key Responsibilities
  • Manage the membership renewal process, ensuring timely and accurate communication with members.
  • Collaborate with the Executive team and Finance team to support renewal and fee reminder messaging.
  • Work with our Communications team to keep member-facing materials current and impactful.
  • Facilitate the new member onboarding process, providing a warm welcome and orientation to our members.
  • Maintain the membership database, ensuring data is current, correct, and complete.
  • Proactively communicate the value of membership to new, existing, and potential members.
  • Coordinate and facilitate member presentations and other opportunities for outreach.
  • Support the development and execution of growth strategies to increase membership and strengthen retention.
Requirements
  • Fluent communication skills in English and French (written and spoken).
  • Undergraduate degree or college equivalent.
  • Previous membership coordination and/or experience at a non-profit organization is preferred.
  • Strong attention to detail.
  • Highly organized and skilled in database management.
  • Personable and friendly manner with the ability to work collaboratively with colleagues and to reach out to senior representatives of member companies and organizations.
  • Ability to prioritize inquiries, requests, and processes with minimal supervision.
  • Excellent organizational skills and prioritization skills.