Membership Services Coordinator

1 month ago

Toronto, Ontario, Canada CPA Ontaro Full time

Job Overview


Cheerfully support the Membership Manager in a fast-paced setting at CPA Ontario, focusing on multiple high-volume and detailed processes and transactions in a complex regulatory environment. Interact with internal and external customers, ensuring data accuracy, quality, and integrity. Process documents primarily in digital format and develop recommendations for regulatory decisions.


Key Responsibilities


1. Annual Regulatory Processes


Contribute to the annual regulatory processes, including the collection of Annual Membership Dues, Continuing Professional Development Declaration, Annual & Triennial Audits, and more.


2. Internal and External Communications


Help draft internal and external communications, including manual forms, decision letters, and website content review, ensuring accuracy, professionalism, and timely delivery.


3. Membership Applications and Processes


Review and recommend membership-related applications and processes accurately and in compliance with regulations, bylaws, policies, and procedures within established timelines.


4. Documentation and Investigation


Collect required documentation, information, and investigation results relating to bankruptcy and insolvency reports of members and coordinate files for management and Registrar review.


5. Member Support and Liaison


Liaise with members, both internal and external, via phone, email, and mail, on yearly applications and daily tasks, responding to membership inquiries and escalated member calls from the Customer Service Center and other internal departments.


6. Collaboration and Process Improvement


Work with other departments to verify membership standing and assist with monthly packaging of membership and award certificates, identifying issues and trends, and contributing to continuous process improvement.


7. Subject Matter Expertise


Act as a subject matter expert and support departmental and organizational projects.


Requirements


A post-secondary graduate with a degree in Business, Office Administration, or a related discipline. Experience in a related field, such as academic, membership, regulatory, or professional services, combined with knowledge of complex bylaws, policies, and procedures. Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and Microsoft 365 tools (Teams, SharePoint, OneDrive, and OneNote); prior experience with Salesforce and Power BI is preferred.


What We Offer


A fast-paced environment with collaboration, innovation, and passionate professionals. Flexible work environments, diversity and inclusion, ongoing learning and career growth, and a focus on your well-being, including industry-leading benefits and wellness programs.


We protect the public, advance the profession, and enable CPAs to lead business and society forward, ensuring our 100,000 members and 21,000 students meet the highest standards of integrity and expertise.


We appreciate your interest in CPA Ontario and this position. Our selection process is thorough, and all candidate applications are reviewed. If your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you.

  • Multilingual Membership Coordinator

    4 weeks ago

    Toronto, Ontario, Canada MT Talent Full time

    About MT TalentWe are a dynamic organization seeking a highly skilled and experienced Multilingual Membership Coordinator to join our team. In this role, you will be responsible for managing the membership renewal process, working collaboratively with the Executive team and Finance team to support renewal and fee reminder messaging, and maintaining the...

  • **Bilingual Membership Records Coordinator**

    1 month ago

    Toronto, Ontario, Canada ONTE OF TEACHERS Full time

    Membership Records Unit Job DescriptionAs a key member of our Membership Services Department, the Bilingual Membership Records Assistant will play a vital role in maintaining the quality and accuracy of the College's Member Registry. This role requires a strong attention to detail and the ability to work independently in a fast-paced...

  • Membership Intake Director

    2 months ago

    Toronto, Ontario, Canada CIRO OCRI Full time

    Job Title: Membership Intake DirectorAbout the Role:We are seeking a highly skilled Membership Intake Director to join our team at CIRO. As a key member of our organization, you will be responsible for managing membership applications and in-scope changes in business. Your expertise in Business Conduct Compliance (BCC) and Trading Conduct Compliance (TCC)...

  • Care Coordinator

    2 months ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorAre you a dedicated healthcare professional seeking a rewarding career that prioritizes patient care and well-being? We invite you to join our team as a Care Coordinator, where you will play a vital role in delivering high-quality, patient-centered care.Job Summary:As a Care Coordinator, you will be responsible for assessing...

  • Membership Sales Professional, Toronto

    1 month ago

    Toronto, Ontario, Canada SoulCycle Full time

    About UsAt SoulCycle, we're on a mission to help people maximize life through high-performance living. Our collective of lifestyle brands, including Equinox, Blink, Pure Yoga, and more, is recognized globally for inspiring and motivating members and employees to reach their full potential.Our CultureWe're a community-driven organization that values humility,...

  • Newcomer Mental Health Service Coordinator

    2 days ago

    Toronto, Ontario, Canada CultureLink Settlement and Community Services Full time

    CultureLink Settlement and Community ServicesWe are seeking a highly skilled Newcomer Mental Health Service Coordinator to join our team. This is a full-time position, offering a competitive salary of $28.66-$30.41 per hour for 35 hours per week.About the Role:The Newcomer Mental Health Service Coordinator will provide coordinated high-quality mental health...

  • Bilingual Membership Records Assistant

    2 months ago

    Toronto, Ontario, Canada ONTE OF TEACHERS Full time

    Job SummaryThe Ontario College of Teachers is seeking a highly skilled and detail-oriented individual to join our Membership Services Department as a Bilingual Membership Records Assistant. This is a limited term appointment with the possibility of extension.Key Responsibilities- Process and assess Canadian and international applications for teacher...

  • Care Coordinator

    1 month ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    About the RoleWe are seeking a highly skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.Key ResponsibilitiesIn...

  • Administrative Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Habitat Services Full time

    Habitat Services is seeking an experienced Administrative Services Coordinator to join our team. This role will be responsible for providing administrative support to the office, including managing office services, coordinating staff activities, and maintaining accurate records.Job Description:Salary: $60,000 - $80,000 per year, depending on...

  • Financial Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada ORION Financial Services Full time

    Job DescriptionWe are seeking a highly skilled Financial Services Coordinator to join our team at ORION Financial Services. This is a permanent position with an estimated salary of $55,000 per year.

  • Care Coordinator Specialist

    4 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    We are Home and Community Care Support Services, dedicated to delivering high-quality care to individuals in need.About the RoleThis is an exciting opportunity for a skilled professional to join our team as a Care Coordinator Specialist. As a key member of our multidisciplinary team, you will play a vital role in assessing patient care needs, determining...

  • Financial Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada First Student Shared Services Full time

    **Job Summary:**We are seeking a skilled Financial Services Coordinator to join our team at First Student Shared Services.This is an exciting opportunity for a detail-oriented individual who can provide administrative support in all aspects of daily payroll functions. As a Financial Services Coordinator, you will be responsible for processing new employee...

  • Program Coordinator, Community Outreach Services

    1 week ago

    Toronto, Ontario, Canada TNG Community Services Full time

    Job SummaryThe TNG Community Services is seeking a highly skilled Program Coordinator to oversee the Mobile Shelter Support Program. As a key member of our team, you will be responsible for supervising and supporting staff, ensuring seamless integration and coordination of services with community partners, and maintaining high-quality service delivery.

  • Administrative Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada MP Accounting and Finance Services Inc. Full time

    At MP Accounting and Finance Services Inc., we are seeking an experienced Administrative Services Coordinator to join our team.About the Role:We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience.Job Description:The successful candidate will be responsible for implementing new administrative procedures, reviewing and...

  • Director of Client Services Program Development

    1 month ago

    Toronto, Ontario, Canada Lumenus Community Services Full time

    Job DescriptionPosition OverviewLumenus Community Services is seeking an experienced and motivated professional to fill the role of Director, Client Services. This position is responsible for overseeing a cluster of programs that offer a wide range of high-quality community-based services, including individual, family, and group supports across the...

  • Dental Association Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Ontario Dental Association Full time

    About the Ontario Dental AssociationWe are a non-profit organization representing over 90% of dentists in Ontario. Our mission is to promote optimal oral health, advocate for our members, and support successful professional lives.Job OverviewWe are seeking an experienced Member Services Coordinator to join our team. This role will be responsible for handling...

  • Administrative Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada SAFETY FIRST SECURITY SERVICES INC. Full time

    We are seeking a skilled Administrative Services Coordinator to join our team at Safety First Security Services Inc.Job SummaryThe successful candidate will provide administrative support to our office, ensuring the smooth operation of daily tasks and procedures.Key Responsibilities:Review and evaluate new administrative procedures to ensure efficiency and...

  • Administrative Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Fortress Security Guard Services Full time

    About the RoleWe are seeking an experienced Administrative Services Coordinator to join our team at Fortress Security Guard Services. In this role, you will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and carrying out various administrative activities. The ideal candidate will have 1 year to less...

  • Care Coordinator

    4 weeks ago

    Toronto, Ontario, Canada C-Care Services Inc. Full time

    C-Care Services Inc. is seeking a Care Coordinator to join our team in an urban area. This entry-level position involves assisting patients with daily living activities, providing comfort and care, and coordinating outdoor activities.Key responsibilities include:Accompanying patients on outdoor activitiesPerforming personal care duties, such as bathing,...

  • Administrative Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Fenix Construction and Labour Services Inc. Full time

    About Fenix Construction and Labour Services Inc.We are seeking a highly organized Administrative Services Coordinator to join our team at Fenix Construction and Labour Services Inc. This is a permanent, full-time opportunity offering competitive compensation and excellent benefits.Job SummaryThe Administrative Services Coordinator will provide...