Business Process Analyst

1 week ago

Ottawa, Ontario, Canada Thales Full time
About the Role

Thales is seeking a highly skilled Business Process Analyst to join our team in Ottawa, Canada. As a key member of our team, you will be responsible for documenting and maturing processes for the Arctic and Offshore Patrol Ship and Joint Support Ship In-Service Support (AJISS) program.

Key Responsibilities
  • Lead the Business Analysis team within AJISS responsible for process definition and maturity;
  • Collaborate to the definition and refinement of processes based on end-user interviews / workshops or pain points gathered from within AJISS and/or within the DND/RCN;
  • Apply LEAN techniques, including Value Stream Mapping, to assess enterprise process maturity;
  • Responsible for formulating value propositions in prevision to engagements with sponsors / customers;
  • Liaise with the AJISS Team in order to ensure coherence in the messaging to the AJISS Customer;
  • Contribute to the development of VECPs per the approved AJISS template, which includes a description of the change proposal, its benefits, a cost breakdown and a general notion of value proposition;
  • Recommend how to promote a collaborative and innovation culture to DND/RCN and across the AJISS Enterprise.
Requirements
  • 6+ years of experience documenting business processes and system requirements;
  • Minimum 3 years of demonstrated experience within the last 6 years leading Business Analysis activities or workshops in a large scale project;
  • Proven problem solving and analytic skills with a track record of successful outcomes;
  • Recognized for ability to engage stakeholders at all levels of the organization;
  • University degree in Business Administration, Computer Science or a relevant discipline.
  • Experience in business / enterprise architecture; Experience in developing business strategies; Experience in a Navy or Aviation maintenance context;
  • Practical experience in design thinking / design workshops;
What We Offer
  • Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
  • Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
  • Company paid holidays, vacation days, and paid sick leave.
  • Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
  • Employee Discounts on home, auto, and gym membership.

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