Bilingual Wealth Management Consultant

3 weeks ago


Old Toronto, Ontario, Canada Aviso Wealth Full time
Job Overview:

Bilingual Investment Representative at Aviso Wealth. This role is ideal for candidates holding a Bachelor's Degree.

Position Responsibilities:

Aviso Wealth: We are committed to enhancing the financial health of Canadians. As a premier wealth management firm, we prioritize leadership, innovation, collaboration, accountability, and community engagement. By working alongside skilled and enthusiastic professionals who embody our values, you will quickly recognize that our dynamic culture sets us apart.

The Role: We are seeking a remarkable Bilingual Investment Representative to join our Contact Centre team. Our mission is to empower Canadians towards financial independence by providing a supportive, informative, and timely service that surpasses industry standards.

In this role, you will ensure that our clients receive outstanding service. This position is distinct from typical Call Centre roles, as we hold our team in high regard.

Ideal Candidate:

  • You are motivated to learn about our offerings and processes.
  • You inspire your colleagues with a positive attitude.
  • You are dedicated to your work while enjoying your responsibilities.
  • You take the initiative to pursue independent learning.
  • You recognize the importance of customer service in a company's success.

Daily Responsibilities:

  • Addressing inquiries through phone, email, or chat regarding Qtrade Direct Investing (QDI) products and services.
  • Managing order processing for online trading from self-directed clients.
  • Resolving issues and complaints by initiating investigations and conducting follow-ups.
  • Staying informed about market trends that may influence clients' investment choices.
  • Identifying and proposing process enhancements.
  • Understanding and applying departmental policies and procedures.

Qualifications:

Experience and Skills:

  • Ability to thrive in a fast-paced environment.
  • A positive demeanor and willingness to learn new skills.
  • Strong written and verbal communication abilities in both English and French.
  • Preferred post-secondary education in business or economics.
  • Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH).
  • Options Licensing Course & Derivatives Fundamentals Course required within 6 months of hire.
  • Three years of relevant experience in the financial services sector.
  • Securities registration as an Investment Representative within the last two years is advantageous.
  • Flexibility to adapt to changing schedules.

Benefits:

Why Choose Aviso Wealth?

  • Competitive salary package.
  • Comprehensive health, dental, and insurance benefits.
  • Generous vacation time and wellness benefits.
  • Matching contributions to our retirement savings plan.
  • Commitment to ongoing improvement and educational support.
  • Regular social events to promote teamwork.

Equal Employment Opportunity:

Aviso Wealth encourages applications from all qualified individuals, including those with disabilities. We are committed to accommodating your needs throughout the hiring process.

We appreciate all applicants for their interest; however, only those selected for further consideration will be contacted. No recruiters or agencies, please.

Company Overview:

Aviso is a leading provider of wealth management and investment services in Canada, managing over $125 billion in assets with a workforce exceeding 1,000 employees. We are creating a technology-driven, client-focused wealth services ecosystem.

Salary:

This position offers a competitive salary range based on various factors unique to each candidate.

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