Team Leader

2 days ago

Sydney, Nova Scotia, Canada Government of Nova Scotia Full time
About Our Opportunity

We are seeking a highly skilled and experienced Team Leader to join our Labour Market Programs team at the Government of Nova Scotia. As a Team Leader, you will play a key role in providing day-to-day supervision and leadership to a team of employees who deliver employment programs and services to citizens, employers, and communities.

Primary Accountabilities
  • Leadership and Supervision: Provide day-to-day individual and team leadership to a program delivery team of Program Officers and Program Assistants, ensuring a positive work environment and motivating, mentoring, and coaching employees towards high performance.
  • Program Management: Monitor the work carried out by team members to ensure funding agreements are compliant with program policies, procedures, guidelines, and performance standards throughout the agreement period.
  • Financial Management: Make commitments and authorize financial transactions of program funds within delegated level of authority, including ongoing review of project budgets and making recommendations to Manager on budgetary requirements.
  • Operational Processes: Develop and implement internal operational processes to ensure efficient and effective program delivery.
  • Client Service: Monitor and resolve service delivery and performance issues with clients, employers, and community partnership agreements, including ensuring appeals are handled according to prescribed processes.
Qualifications and Experience

To be successful in this role, you will require a bachelor's degree in a related field with 5 years of related experience or an equivalent combination of training and experience. You will also need to have demonstrated experience in providing direct supervision and day-to-day leadership to a team of people using human resource methods, techniques, and practices.

  • Program Administration: Experience administering programs and/or services and/or policies, including determining the eligibility of individuals, organizations, and employers for programs and exercising decision-making authority for program applications.
  • Project Management: Experience using project management techniques to set goals, workload priorities, and to lead teams and operational projects.
  • Communication and Problem-Solving: Strong communication, problem-solving, interpersonal skills, and a proven track record of leading effective teams.
Assets

While not required, the following will be considered as assets:

  • Program Delivery Experience: Experience in delivering programs to individuals and/or communities, such as employment programs, community programs, social programs, program management.
  • Labor Market Knowledge: Knowledge of the labor market and socio-economic and demographic factors that need to be considered in the delivery of programs and services.
  • Bilingualism: Bilingual - French/English.
  • LaMPSS Experience: Familiarity with or have used LaMPSS (Labour Market Programs Support System).
What We Offer
  • Career Development: Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging Workplace: An engaging workplace where our employees feel valued, respected, connected, and tuned in.
  • Countless Career Paths: Countless career paths to explore within the Government of Nova Scotia.
  • Flexible Working Schedules: Department-specific flexible working schedules.

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