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Team Leader
2 months ago
We are seeking a highly skilled and experienced Team Leader to join our Labour Market Programs team at the Government of Nova Scotia. As a Team Leader, you will play a key role in providing day-to-day supervision and leadership to a team of employees who deliver employment programs and services to citizens, employers, and communities.
Primary Accountabilities- Leadership and Supervision: Provide day-to-day individual and team leadership to a program delivery team of Program Officers and Program Assistants, ensuring a positive work environment and motivating, mentoring, and coaching employees towards high performance.
- Program Management: Monitor the work carried out by team members to ensure funding agreements are compliant with program policies, procedures, guidelines, and performance standards throughout the agreement period.
- Financial Management: Make commitments and authorize financial transactions of program funds within delegated level of authority, including ongoing review of project budgets and making recommendations to Manager on budgetary requirements.
- Operational Processes: Develop and implement internal operational processes to ensure efficient and effective program delivery.
- Client Service: Monitor and resolve service delivery and performance issues with clients, employers, and community partnership agreements, including ensuring appeals are handled according to prescribed processes.
To be successful in this role, you will require a bachelor's degree in a related field with 5 years of related experience or an equivalent combination of training and experience. You will also need to have demonstrated experience in providing direct supervision and day-to-day leadership to a team of people using human resource methods, techniques, and practices.
- Program Administration: Experience administering programs and/or services and/or policies, including determining the eligibility of individuals, organizations, and employers for programs and exercising decision-making authority for program applications.
- Project Management: Experience using project management techniques to set goals, workload priorities, and lead teams and operational projects.
- Communication and Problem-Solving: Strong communication, problem-solving, and interpersonal skills, with a proven track record of leading effective teams.
While not required, the following will be considered as assets:
- Program Delivery Experience: Experience in delivering programs to individuals and/or communities, such as employment programs, community programs, social programs, program management.
- Labor Market Knowledge: Knowledge of the labor market and socio-economic and demographic factors that need to be considered in the delivery of programs and services.
- Bilingualism: Bilingual - French/English.
- LaMPSS Experience: Familiarity with or experience using LaMPSS (Labour Market Programs Support System).
We offer a wide range of benefits, including a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation, and Employee and Family Assistance Programs. We also offer career development opportunities, an engaging workplace, and a variety of flexible work arrangements.
