Logistics Coordinator

1 day ago


MontRoyal, Quebec, Canada Advantage Personnel Full time
About the Position:

We are seeking a reliable and detail-oriented dispatcher to coordinate and dispatch commercial trucks and personnel to designated locations based on the shipping department's requests and logistical needs.

Key Responsibilities:

  • Consult with management and staff in the transportation fields.
  • Receive incoming service requests or orders from customers via phone, email, or computer systems.
  • Determine the most efficient routes and schedules for dispatching vehicles or personnel based on customer needs, location, and availability.
  • Communicate effectively with drivers, technicians, or field personnel to provide instructions, updates, and support throughout their assignments.
  • Monitor the progress of service calls or deliveries and resolve any issues or delays as they arise.
  • Maintain accurate records of dispatch activities, including service orders, vehicle locations, and communications with drivers.
  • Coordinate with other departments or team members to ensure smooth operations and customer satisfaction.
  • Respond promptly to customer inquiries, concerns, or emergencies and escalate issues as necessary.

Requirements:

  • Fully bilingual: French and English
  • Computer literate
  • Minimum 2 years logistics experience, preferably in dispatching
  • Class 1 driver license is an asset
  • Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities effectively
  • Excellent communication and interpersonal skills, with the ability to interact professionally with customers, colleagues, and external partners
  • Proficiency in the use of dispatch software, and other relevant technologies
  • Ability to remain calm under pressure and make quick, informed decisions in emergency situations

Benefits Overview:

  • Pleasant work environment
  • Career advancement
  • Health benefits
  • And more


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