Logistics Coordinator
1 day ago
We are seeking a reliable and detail-oriented dispatcher to coordinate and dispatch commercial trucks and personnel to designated locations based on the shipping department's requests and logistical needs.
Key Responsibilities:
- Consult with management and staff in the transportation fields.
- Receive incoming service requests or orders from customers via phone, email, or computer systems.
- Determine the most efficient routes and schedules for dispatching vehicles or personnel based on customer needs, location, and availability.
- Communicate effectively with drivers, technicians, or field personnel to provide instructions, updates, and support throughout their assignments.
- Monitor the progress of service calls or deliveries and resolve any issues or delays as they arise.
- Maintain accurate records of dispatch activities, including service orders, vehicle locations, and communications with drivers.
- Coordinate with other departments or team members to ensure smooth operations and customer satisfaction.
- Respond promptly to customer inquiries, concerns, or emergencies and escalate issues as necessary.
Requirements:
- Fully bilingual: French and English
- Computer literate
- Minimum 2 years logistics experience, preferably in dispatching
- Class 1 driver license is an asset
- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities effectively
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers, colleagues, and external partners
- Proficiency in the use of dispatch software, and other relevant technologies
- Ability to remain calm under pressure and make quick, informed decisions in emergency situations
Benefits Overview:
- Pleasant work environment
- Career advancement
- Health benefits
- And more
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