Material Selection Specialist
4 weeks ago
About the Role
We are looking for a dedicated Material Selection Specialist to enhance our customer service operations. In this pivotal role, you will assist clients in choosing the right materials for their projects and provide accurate estimates. Your expertise in construction materials will be invaluable in ensuring customer satisfaction.
What We Offer:
- A supportive and collaborative workplace
- Attractive weekly compensation
- Annual performance bonuses
- Additional paid leave
- Comprehensive health benefits
- Flexible working hours suitable for various lifestyles
- Employee discounts and additional perks
- Opportunities for career growth
- Continuous training and professional development
Key Responsibilities:
- Guide customers in selecting appropriate materials and preparing project estimates
- Utilize software to generate quotes and estimates
- Manage follow-ups on special orders and deliveries
- Assist sales representatives with customer inquiries
- Provide expert product advice to clients
- Oversee sales order management
- Support and train team members at the material counter
Qualifications:
- Exceptional customer service abilities
- Strong communication skills
- Team-oriented mindset
- Ability to thrive in high-pressure situations
- Proficient with computer systems
- In-depth knowledge of construction materials
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