Restaurant Operations Manager

1 month ago


Port Hawkesbury, Canada Dairy Queen Full time
Job Title: Restaurant Assistant Manager

We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Evaluate and improve daily operations to ensure efficiency and productivity.
  • Monitor and coach staff performance to meet high standards.
  • Plan and organize daily operations, including staff schedules and inventory management.
  • Supervise and train staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Conduct regular performance reviews to identify areas for improvement and provide feedback.
  • Ensure health and safety regulations are followed and maintain a clean and safe work environment.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service and ensure a positive dining experience.
  • Balance cash and record sales accurately and efficiently.
Requirements:
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a related field, or equivalent experience.
Work Environment:
  • Urban area.
Physical Demands:
  • Fast-paced environment.
  • Work under pressure.
  • Repetitive tasks.
  • Attention to detail.
  • Standing for extended periods.
Personal Suitability:
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Organized.
  • Reliability.
  • Team player.
  • Ability to multitask.
Benefits:
  • Free parking available.
  • Team building opportunities.
  • Permanent work term.
  • English language.
  • 30 to 40 hours per week.


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