Restaurant Operations Supervisor

3 weeks ago

SaintApollinaire, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that our restaurant operates efficiently.
  • Customer Service
    • Ensure that our customers receive exceptional service and that their complaints or concerns are addressed promptly and professionally.
  • Inventory and Supply Management
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 7 months to less than 1 year of experience in a food service establishment.
  • Work Setting
    • Fast-paced environment with tight deadlines.
    • Combination of sitting, standing, walking, and standing for extended periods.
  • Work Conditions and Physical Capabilities
    • Physically demanding with a combination of sitting, standing, walking, and standing for extended periods.
Support for Diversity and Inclusion
  • We are committed to creating a welcoming work environment for persons with disabilities, newcomers, and refugees.
  • We provide diversity and cross-cultural training to our employees to ensure that our restaurant is inclusive and respectful of all individuals.

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