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Restaurant Operations Manager

4 weeks ago

Toronto, Ontario, Canada Firkin on Harbour Full time
Job Title: Restaurant Supervisor

Firkin on Harbour is seeking a highly motivated and experienced Restaurant Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Leadership: Supervise and train a team of 1-2 staff members to ensure they have the skills and knowledge to provide excellent customer service and maintain high standards of food quality and safety.
  • Operations: Establish and maintain efficient work schedules, manage inventory, and ensure that all equipment and facilities are well-maintained.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that all customers receive a positive experience.
  • Quality Control: Ensure that all food and service meet our high standards, and maintain accurate records of stock, repairs, sales, and wastage.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and a strong attention to detail.
Work Environment:

Firkin on Harbour is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and maintaining high standards of food quality and safety. As a Restaurant Supervisor, you will be required to work in a standing position for extended periods, with frequent bending, crouching, and kneeling.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Work-Life Balance: A healthy work-life balance and flexible scheduling.