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Cisco Voice Engineer

2 months ago

Montreal, Quebec, Canada Axelon Services Corporation Full time
{"Job Title": "Cisco Voice Engineer", "Job Description": "Cisco Voice Engineer Job Summary

We are seeking a highly skilled Cisco Voice Engineer to join our team at Axelon Services Corporation. As a Cisco Voice Engineer, you will be responsible for designing, implementing, and maintaining voice communication systems using Cisco technology.

Key Responsibilities:
  • Provide level 3 support for Call Manager, Unity Voicemail, and Unified Call Center Express
  • Participate in the upgrade of these systems to version 14.1, including planning, upgrading, and testing
  • Collaborate with the vendor Cisco in case of issues
  • Document and update documentation of the above systems
  • Configure and maintain Cisco video servers (VCS and Expressway)
Preferred Skills:
  • Experience with Oracle Session Border Controller and Oracle Enterprise Communication Broker
  • Knowledge of Oracle Enterprise Operations Monitor and integration of PSTN telephone with TEAMS
  • Working knowledge of Vitec (formerly Exterity) IPTV solution
Qualifications:
  • At least 5 years of experience as a level 3 engineer in Cisco products
  • Indepth knowledge of Cisco Voice infrastructure and Voice Gateways
  • Good working knowledge of Unity and UCCx
  • Working knowledge of Cisco Video servers and Cisco Video endpoints

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and experienced Cisco Voice Engineer, please submit your application.

", "Language": "en-US"}