Mobile Device Coordinator

1 month ago

Windsor, Ontario, Canada ParaMed Full time

Job Summary

The Mobile Device Coordinator plays a vital role in maintaining the day-to-day operations of our team by troubleshooting and managing mobile devices. This position is essential as our field staff rely heavily on their devices every shift.

Key Responsibilities

  • Monitor mobile device programs through alerts management systems and provide recommendations to branch management on worker performance.
  • Inventory control, activation, deployment, and de-activation of mobile devices.
  • Track retrieval of devices from inactive and terminated employees.
  • Identify training needs, document opportunities for improvement, and provide training to new workers during the onboarding process.
  • Troubleshoot basic issues with devices as needed.
  • Other duties as assigned.

Additional Considerations

  • Effort (Mental & Physical)
  • Travel to regional locations is required.
  • Manual dexterity is necessary for using desktop computers and peripherals.
  • Overtime may be required.

Qualifications and Education Requirements

  • Post-secondary education is required.
  • Two years of training experience is preferred.

Competencies

  • Excellent presentation skills.
  • Time management.
  • Proven ability to manage time-sensitive tasks.
  • Strong work ethic and positive team attitude.
  • Advanced written and oral communication skills.
  • Demonstrated ability to train, coach, evaluate, and improve others.
  • Able to customize training materials around individual needs.
  • Excellent listening, observing, and questioning skills.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and ParaMed policies on accommodation, a request for accommodation will be accepted as part of the hiring process.

Time Type: Full-time

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

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