Technical Service Representative

3 days ago

Brossard, Quebec, Canada Best Buy Full time

Are you passionate about delivering exceptional customer experiences and leveraging your technical expertise to drive business success? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.

About the Role:

  • Provide technical support to customers by understanding their needs and creating solutions that meet their expectations.
  • Assist customers with computer setup, diagnostics, and repairs, ensuring a seamless and satisfying experience.
  • Share your passion for technology and product knowledge to build trust and loyalty with our customers.

What We're Looking For:

  • A strong enthusiasm for supporting and assisting customers in a fast-paced retail environment.
  • At least 6 months of experience in a similar technical support role.
  • The ability to adapt to dynamic situations and prioritize tasks effectively.
  • A commitment to maintaining a safe and inclusive working environment.
  • Excellent communication and interpersonal skills.

Why You'll Love Working with Us:

  • Flexible scheduling to accommodate business needs.
  • Employee discounts on the latest technology and products.
  • Competitive compensation and benefits package.
  • A diverse and inclusive team environment that values collaboration and growth.
  • Training programs to develop new skills and achieve certifications.

About Best Buy:

We are Canada's leading destination for technology and innovation, recognized as one of Canada's Top 100 Employers. Our culture is built on inclusion, recognition, and a passion for delivering exceptional customer experiences.

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