Customer Service Representative

2 months ago

Brossard, Quebec, Canada CIBC Full time

About CIBC

CIBC is a leading financial institution that is committed to building a bank that is centered around relationships in a modern world. We are seeking talented and passionate professionals who are dedicated to delivering exceptional service to our clients.

Our Team

As a member of our team, you will have the opportunity to work with a diverse group of professionals who are passionate about delivering exceptional service to our clients. You will be part of a team that is committed to building strong relationships with our clients and helping them achieve their financial goals.

Job Summary

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients by responding to their inquiries, helping them with their financial needs, and proactively connecting them with the right team members to meet their needs.

Key Responsibilities

  • Client Engagement - Build strong relationships with our clients by understanding their financial needs and providing personalized service.

  • Problem Resolution - Listen to clients, ask questions, and take ownership of resolving their issues in a timely and professional manner.

  • Tech Savviness - Stay up-to-date with our financial products and services, and use technology to provide exceptional service to our clients.

Requirements

  • Client Focus - Prioritize client needs and deliver exceptional service to meet their expectations.

  • Results-Oriented - Set goals and achieve them by delivering exceptional service to our clients.

  • People Person - Enjoy working with people and building strong relationships with our clients and colleagues.

  • Continuous Learning - Stay curious and committed to learning and growing in your role.

  • Values-Driven - Live our values of trust, teamwork, and accountability in everything you do.

What We Offer

CIBC offers a competitive compensation package, including a salary, performance-based bonuses, and a comprehensive benefits program. We also offer opportunities for professional development and growth, as well as a dynamic and inclusive work environment.

Why Join CIBC?

CIBC is a leading financial institution that is committed to building a bank that is centered around relationships in a modern world. We are seeking talented and passionate professionals who are dedicated to delivering exceptional service to our clients. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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