Technical Service Representative
2 days ago
**Job Summary:**
Sani Marc Inc is seeking a highly skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical support and solutions to customers nationwide, performing diagnostics and evaluations related to parts and after-sales service for our various equipment lines.
**Key Responsibilities:**
- **Customer Support:** Act as the primary point of contact for customer calls nationwide and provide technical solutions to resolve customer issues.
- **Issue Resolution:** Address issues raised by customers to determine the nature and cause of these problems, and coordinate with service technicians for interventions if necessary.
- **Communication:** Inform suppliers, customers, and company employees about policies related to warranties and merchandise returns.
- **Database Management:** Access a database regarding prices and customers to ensure service efficiency, and enter orders into the order management system.
- **Inventory Management:** Check product availability, manage inventories, and coordinate to ensure prompt and efficient deliveries.
- **Order Tracking:** Track orders until delivery and follow up with customers to ensure their satisfaction.
**Requirements:**
- **Language Skills:** Be bilingual (French and English), both spoken and written, as the position deals with a fully bilingual clientele.
- **Technical Skills:** Basic skills in mechanics, electromechanics, and electricity.
- **Experience:** Experience as a parts counter clerk or technical advisor (an asset).
- **Communication Skills:** Good communication skills and aptitude for customer service over the phone.
- **Organizational Skills:** Good organizational skills, both in work methods and time management.
- **Customer Orientation:** Respectful and customer-oriented.
- **Computer Skills:** General knowledge of computer systems (Microsoft Office suite).
**What We Offer:**
- **Insurance Benefits:** Long Term Disability Insurance, Dental insurance, Medical and paramedical expenses insurance, Life insurance.
- **Employee Discounts:** Employee discount.
- **Social Activities:** Social activities.
- **Gifts of Recognition:** Gifts of recognition of seniority.
- **RRSP Plan:** Employer's participatory RRSP.
- **Mobile Holidays:** Mobile holidays.
- **Advancement Opportunities:** Possibility of advancement.
- **Dynamic Team:** Dynamic team.
-
Technical Service Representative
1 week ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions.Assist customers with computer...
-
Technical Service Representative
6 days ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions.Assist customers with computer...
-
Technical Service Representative
3 days ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and leveraging your technical expertise to drive business success? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions that meet their...
-
Technical Service Representative
3 days ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and leveraging your technical expertise to drive business success? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions that meet their...
-
Technical Service Representative
1 week ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
6 days ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
3 days ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
2 days ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
6 days ago
Brossard, Quebec, Canada Sani Marc Inc Full timeTechnical Service Representative Job Description**Job Summary:**Sani Marc Inc is seeking a highly skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical support and solutions to customers nationwide.Key Responsibilities:**Provide Technical Support:**Act as the primary...
-
Technical Service Representative
1 week ago
Brossard, Quebec, Canada Sani Marc Inc Full timeTechnical Service Representative Job Description**Job Summary:**Sani Marc Inc is seeking a highly skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical support and solutions to customers nationwide.Key Responsibilities:**Provide Technical Support:**Act as the primary...
-
Technician Services Representative in Retail
4 weeks ago
Brossard, Quebec, Canada Best Buy Full timeAre you enthusiastic about technology and customer service? We are currently seeking a Technician Services Representative in Retail, also known as an In-Store Service Agent 1. In this position, you will deliver technical assistance to clients by identifying their requirements and devising effective solutions. Advance your career with our retail...
-
Customer Service Representative
1 week ago
Brossard, Quebec, Canada Archambault Full timeRenaud-Bray is a leading retailer of cultural products in Quebec, with over 60 stores and three distribution centers. The company has been recognized as one of the best-managed companies in Canada and is the most admired cultural company in Quebec.We are seeking a Customer Service Representative to join our team at our Brossard location.Job SummaryThe...
-
Customer Service Representative
6 days ago
Brossard, Quebec, Canada Archambault Full timeRenaud-Bray is a leading retailer of cultural products in Quebec, with over 60 stores and three distribution centers. The company has been recognized as one of the best-managed companies in Canada and is the most admired cultural company in Quebec.We are seeking a Customer Service Representative to join our team at our Brossard location.Job SummaryThe...
-
Customer Service Representative
6 days ago
Brossard, Quebec, Canada Lifemark Full timeJob Summary:Lifemark, a leading physiotherapy and rehabilitation organization, is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our patients and clients.Key Responsibilities:Answering...
-
Customer Service Representative
1 week ago
Brossard, Quebec, Canada Lifemark Full timeJob Summary:Lifemark, a leading physiotherapy and rehabilitation organization, is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our patients and clients.Key Responsibilities:Answering...
-
Customer Service Representative
3 days ago
Brossard, Quebec, Canada CIBC Full timeAbout CIBCCIBC is a leading financial institution that is committed to building a bank that is centered around relationships in a modern world. We are seeking talented and passionate professionals who are dedicated to delivering exceptional service to our clients.Our TeamAs a member of our team, you will have the opportunity to work with a diverse group of...
-
Customer Service Representative
3 days ago
Brossard, Quebec, Canada CIBC Full timeAbout CIBCCIBC is a leading financial institution that is committed to building a bank that is centered around relationships in a modern world. We are seeking talented and passionate professionals who are dedicated to delivering exceptional service to our clients.Our TeamAs a member of our team, you will have the opportunity to work with a diverse group of...
-
Customer Service Representative
7 days ago
Brossard, Quebec, Canada CIBC Full timeAbout CIBCCIBC is a leading financial institution that is committed to building a bank that is centered around relationships in a modern world. We are seeking talented and passionate professionals who are dedicated to delivering exceptional service to our clients.Our TeamAs a member of our team, you will have the opportunity to work with a diverse group of...
-
Customer Service Representative
7 days ago
Brossard, Quebec, Canada CIBC Full timeAbout CIBCCIBC is a leading financial institution that is committed to building a bank that is centered around relationships in a modern world. We are seeking talented and passionate professionals who are dedicated to delivering exceptional service to our clients.Our TeamAs a member of our team, you will have the opportunity to work with a diverse group of...
-
Customer Service Representative
3 days ago
Brossard, Quebec, Canada Lifemark Full timeJob Summary:Lifemark, a leading physiotherapy and rehabilitation organization, is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our patients and clients.Key Responsibilities:Answering...