Restaurant Operations Manager

1 week ago


Cochrane District, Canada McDonalds Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are motivated and engaged.

Key Responsibilities
  • Restaurant Operations
    • Manage the overall operations of the restaurant, including inventory management, cash handling, and customer service.
    • Ensure that all restaurant systems and processes are running smoothly and efficiently.
  • Team Management
    • Supervise and train a team of restaurant staff, including servers, cooks, and cashiers.
    • Provide coaching and feedback to team members to ensure that they are meeting their performance goals.
  • Customer Service
    • Ensure that all customers receive exceptional service and that their needs are met.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Financial Management
    • Manage the restaurant's finances, including budgeting, forecasting, and financial reporting.
    • Ensure that all financial transactions are accurate and up-to-date.
Requirements
  • Education
    • College/CEGEP diploma or equivalent.
  • Experience
    • 3 years of experience in a restaurant management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment.
    • Strong analytical and problem-solving skills.
What We Offer
  • Competitive Salary
    • A competitive salary and benefits package.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth.
  • Team Environment
    • A dynamic and supportive team environment.


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