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Restaurant Operations Manager

2 months ago

Cochrane District, Canada A&W Restaurant Full time
Restaurant Operations Manager Job Description

We are seeking a highly skilled Restaurant Operations Manager to join our team at A&W Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and safety.

Key Responsibilities:
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Inventory Management: Organize and maintain inventory to ensure efficient stock levels and minimize waste.
  • Health and Safety: Ensure that health and safety regulations are followed to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing: Participate in marketing plans and implementation to promote our brand and drive sales.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Supervision:
  • 1 to 2 people
  • 3-4 people
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week