Technical Analyst 2

2 weeks ago

Burnaby, British Columbia, Canada City of Burnaby Full time
Job Summary

The City of Burnaby is seeking a highly skilled Technical Analyst 2 to join our Information Technology Department. As a key member of our team, you will be responsible for enhancing and sustaining the City's public safety informational technology systems, with a primary focus on serving the Fire department.

Key Responsibilities
  • Perform technical and analytical work at the full working level in support of the organization's IT Systems.
  • Report to the Senior Fire and Emergency Systems Analyst and work collaboratively with other Fire IT Support team members.
  • Support Fire Systems projects and initiatives, including identifying business requirements, designing solutions, and establishing working relationships with users in various departments.
  • Exercise independent judgement and action in performing systems maintenance tasks and refer complex problems to a superior.
  • Monitor post-implementation performance, identify issues, and implement solutions or workarounds.
  • Assist in conducting workshops, document requirements, and prepare alternatives and presentations to explain analyses and recommendations.
  • Prepare and maintain reports and records related to the work, and stay up-to-date with recent developments in computer techniques and procedures.
Requirements
  • Completion of a university degree at the Bachelor's level in computer science or a related discipline.
  • Sound related experience in systems analysis, or an equivalent combination of training and experience.
  • Experience in developing and/or configuring and implementing and deploying business applications (7+ years of experience are an asset).
  • Ability to develop detailed work plans, analyze and evaluate various data and information, and develop logical solutions for assigned problems.
  • Establish and maintain effective working relationships with a variety of internal and external contacts.
  • Sound analytical, troubleshooting, and problem-solving skills, and effective verbal and written communication skills.
  • Considerable knowledge of Information technology components, processes, and configuration, including networks, server and workstation operating systems, and cloud and mobile platforms.
  • Application development experience using various computer programming languages, such as C#, scripting, and frameworks.
  • Proficiency in SQL and experience in Business Intelligence tools.
  • Working knowledge of mapping layers management, maintaining GIS data quality and integrity, and data cleaning and validation.
  • Prior experience configuring, implementing, and supporting Fire and Public Safety systems will be considered strong assets.
What We Offer
  • A competitive salary and benefits package.
  • A Municipal Pension Plan (defined contribution pension) after an initial qualifying period.
  • The opportunity to work in a dynamic and inclusive team environment.
  • The chance to make a meaningful contribution to the City of Burnaby's mission to deliver first-class service to our community.

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