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Technical Analyst II, IT Enterprise Systems
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Technical Analyst II, IT Enterprise Systems
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Burnaby, British Columbia, Canada BC Liquor Stores Full timeAbout BC Liquor StoresBC Liquor Stores is a leading retailer of beverage alcohol and non-medical cannabis products in British Columbia, Canada. With a strong commitment to customer satisfaction and community involvement, we strive to provide an exceptional shopping experience for our customers.Job SummaryWe are seeking a highly skilled Technical Analyst II...
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Technical Support Specialist
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Technical Analyst 2
2 months ago
The City of Burnaby is seeking a highly skilled Technical Analyst 2 to join our Information Technology Department. As an IT Fire Systems Specialist, you will play a critical role in enhancing and sustaining the City's public safety informational technology systems, with a primary focus on serving the Fire department.
Key Responsibilities- Perform technical and analytical work at the full working level in support of the organization's IT Systems.
- Report to the Senior Fire and Emergency Systems Analyst and work with other Fire IT Support team members to sustain existing Fire business applications.
- Deploy and develop or configure applications in various environments, including Development, Test, QA, Production, etc.
- Support Fire Systems projects and initiatives, participating in identifying business requirements, designing solutions, and establishing working relationships with users in various departments.
- Exercise considerable independent judgement and action in performing systems maintenance tasks and refer more complex problems to a superior.
- Monitor post-implementation performance, identify issues, and implement solutions or workarounds.
- Assist in conducting workshops, document, consolidate, and review requirements, prepare alternatives and presentations to explain analyses and recommendations.
- Prepare and maintain a variety of reports and records related to the work, and keep abreast of recent developments in computer techniques and procedures.
- Completion of a university degree at the Bachelor's level in computer science or a related discipline.
- Sound related experience in systems analysis, or an equivalent combination of training and experience.
- Experience in developing and/or configuring and implementing and deploying business applications (7+ years of experience are an asset).
- Ability to develop detailed work plans, analyze and evaluate various data and information, develop logical solutions for assigned problems, and assess the implications of proposed changes.
- Establish and maintain effective working relationships with a variety of internal and external contacts.
- Sound analytical, troubleshooting, and problem-solving skills, and effective verbal and written communication skills.
- Considerable knowledge of Information technology components, processes, and configuration, including networks, server and workstation operating systems, and cloud and mobile platforms.
- Application development experience using various computer programming languages, such as C#, scripting, and frameworks.
- Proficiency in SQL and experience in Business Intelligence tools, such as Crystal Reports and Qlik.
- Working knowledge of mapping layers management, maintaining GIS data quality and integrity, data cleaning and validation, and synchronizing GIS data with external data sources or platforms.
- Prior experience configuring, implementing, and supporting Fire and Public Safety systems, such as Computer Aided Dispatch (CAD), Records management, Workforce management solutions, audio recording systems, pre-incident plan management systems, Radio Dispatch Console, Soft phones, NG-911, and other related public safety systems.
- A competitive salary and benefits package.
- A Municipal Pension Plan (defined contribution pension) after an initial qualifying period.
- The opportunity to work in a dynamic and supportive team environment.
- The chance to make a meaningful contribution to the City of Burnaby's public safety initiatives.
