Hotel Operations Supervisor
3 weeks ago
GILL ONWARD ENTERPRISES INC. is seeking a dedicated **Front Desk Hotel Manager** to oversee our front office operations. This role is essential in ensuring a seamless experience for our guests while maintaining high standards of service.
Qualifications- Education: Bachelor's degree in Hospitality Management or related field
- Experience: Minimum of 1 year to less than 2 years in a similar role
The position is based in a dynamic **hotel, motel, or resort** setting, requiring adaptability and a proactive approach.
Key Responsibilities- Formulate and execute operational policies and procedures
- Recruit, train, and manage front desk personnel
- Oversee daily front desk functions and ensure staff compliance
- Handle front desk operations including check-ins and check-outs
- Implement and uphold company policies and procedures
- Resolve guest complaints and concerns effectively
- Assist guests with special requirements
- Create and manage staff schedules
- Fast-paced work environment
- Ability to work under pressure
- Strong attention to detail is essential
- Must be a team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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Hotel Front Office Supervisor
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