Hotel Operations Director

2 months ago


Penticton, British Columbia, Canada GILL ONWARD ENTERPRISES INC. Full time
About the Role

We are seeking a highly skilled and experienced Hotel General Manager to lead our hotel operations at Gill Onward Enterprises Inc. The successful candidate will be responsible for overseeing the day-to-day activities of the hotel, ensuring seamless execution of our business strategies, and driving revenue growth.

Key Responsibilities
  • Strategic Planning: Develop and implement business plans to achieve hotel revenue and profitability targets.
  • Operational Management: Oversee the management of hotel departments, including front office, housekeeping, food and beverage, and engineering.
  • Team Leadership: Lead and motivate a team of 16-20 employees, providing guidance, coaching, and development opportunities.
  • Financial Management: Manage hotel budgets, forecasts, and financial reports to ensure accurate and timely financial information.
  • Customer Service: Ensure exceptional customer service standards are maintained, responding to guest feedback and concerns.
  • Compliance: Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Education: Bachelor's degree in Hospitality Management or related field.
  • Experience: 3 years to less than 5 years of experience in hotel management, preferably in a senior leadership role.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office applications.


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