Communications Manager

3 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Requisition ID: 204744

Join a purpose-driven and high-achieving team that is dedicated to delivering results within an inclusive culture.

Hybrid Work Opportunity: Our employees in hybrid roles can alternate between remote work and in-office presence, with specifics determined by business requirements.

About the Team:

The Global Technology Enterprise Platforms (GTEP) division is a vital technology sector of Scotiabank, providing essential infrastructure solutions and support to the bank on a global scale.

The IT Service Management (ITSM) department serves as the center of excellence, overseeing processes, governance, and operations of key ITSM practices worldwide.

Position Overview:

This is a temporary full-time role, with responsibilities focused on developing and executing internal communication strategies and organizational change management capabilities for the Bank's technology sector. Reporting to a Senior Manager, you will collaborate with ITSM Process Owners, Process Managers, and various departments across the bank. Key duties include enhancing employee engagement and external communication initiatives.

Is This Position Right for You?

  • You are enthusiastic about supporting ITSM's global Organizational Change Management (OCM) strategy through the planning and execution of transformative programs and initiatives.
  • You are eager to contribute to continuous improvement efforts aimed at evolving the organizational change management framework and tools.
  • You enjoy managing the creation and implementation of internal and external communication strategies, including message development and coordination with communication partners.
  • You thrive in collaborative environments, working with cross-enterprise teams to enhance the ITSM narrative and amplify messaging across the bank.
  • You take pride in fostering global collaboration and knowledge sharing within the team.
  • You are committed to adhering to external regulations and internal controls related to ITSM.

Qualifications for Success:

  • Exceptional communication skills (verbal, written, presentation) to effectively convey technical information to diverse audiences.
  • A minimum of 3 years of professional experience in communications, ideally within a multinational organization.
  • At least 3 years of experience in organizational change management and training.
  • Proven experience in managing projects related to organizational transformation.
  • Ability to balance multiple priorities and build meaningful relationships across various functions.
  • Strong organizational skills with a keen attention to detail.
  • Flexibility and adaptability to change in a large organizational setting.
  • A willingness to take on additional tasks outside of core responsibilities.
  • A completed post-secondary education.
  • Knowledge of the technology sector and/or Prosci Certified Change Practitioner certification is advantageous.
  • Familiarity with MS Teams, O365, and Adobe Creative Suite is a plus.

What We Offer:

  • Opportunity to work alongside and learn from industry leaders with diverse backgrounds.
  • An inclusive and collaborative work environment that promotes creativity and continuous learning.
  • A competitive total rewards package, including performance bonuses and generous benefits.
  • Access to a modern office designed to facilitate collaboration and innovation.
  • Convenient access to public transportation and various amenities.

At Scotiabank, we value the unique skills and experiences of each individual and are committed to fostering an inclusive and accessible environment for all.

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