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Bilingual Front Desk Coordinator

3 months ago


Ottawa, Ontario, Canada Carson Medical Clinic Full time

Job Title: Medical Receptionist

Company: Carson Medical Clinic - A well-established healthcare facility featuring family practitioners and various specialists.

Position Overview:

We are in search of a motivated Bilingual Medical Receptionist to enhance our administrative team. The ideal candidate is characterized by their commitment to teamwork and their ability to work independently. We value punctuality and a positive attitude, especially in a fast-paced environment. This role requires proficiency in managing multiple tasks simultaneously while maintaining a high standard of customer service.

As this position is administrative in nature, we are looking for an individual with exceptional communication skills in both French and English. Familiarity with the OSCAR EMR system is advantageous, although training will be provided.

Key Responsibilities:

  • Welcome and check-in patients at the reception area
  • Coordinate appointment scheduling
  • Handle incoming calls and address inquiries
  • Verify patient health card details and collect co-payments
  • Maintain and update patient records as required
  • Assist with various administrative duties including filing, faxing, and scanning
  • Process invoices for patients and third-party payers
  • Confirm online appointments
  • Order necessary medical supplies
  • Organize staff schedules
  • Schedule consultations with specialists in the clinic
  • Input various forms into the EMR system
  • Manage physicians' appointment calendars
  • Update information on the clinic's website

Qualifications:

  • Prior experience in a medical office or similar administrative capacity
  • Outstanding communication and customer service abilities
  • Strong attention to detail and organizational skills
  • Proficient in computer systems and software, including electronic medical records (experience with OSCAR EMR is a plus)
  • Ability to effectively multitask and prioritize responsibilities
  • Familiarity with medical terminology is beneficial
  • Bilingualism (English and French) is preferred
  • Candidates must be Permanent Residents or Canadian Citizens

If you possess a strong dedication to providing exceptional patient care, we encourage you to consider this opportunity. Please submit your resume and cover letter for review.

Job Type: Full-time

Compensation: Starting at $20.00 per hour

Expected Work Hours: 37.5 hours per week

Schedule:

  • Evening shifts
  • Monday to Friday
  • No weekend shifts

Language Requirements:

  • French (preferred)

Work Environment: In-person