Front Desk Coordinator

1 month ago


Ottawa, Ontario, Canada Victoria Park Medispa Full time
Front Desk Coordinator Job Description

Victoria Park Medispa is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team in Ottawa. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and efficient experience from initial contact to treatment completion.

Key Responsibilities:
  • Manage client inquiries and bookings, ensuring accurate and timely communication
  • Process medical invoices and billing, maintaining accurate records and ensuring compliance with regulatory requirements
  • Provide administrative support to physicians and operations manager, including scheduling and coordinating appointments
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded
  • Collaborate with the team to achieve business objectives and improve operational efficiency
Requirements:
  • 2-3 years of experience in a clinic or hospital setting as an Administrative Assistant, Medical Coordinator, or Executive Assistant
  • Bachelor's degree or college diploma considered an asset
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Ability to maintain confidentiality and handle sensitive information with discretion
Perks and Benefits:
  • Competitive compensation package
  • Opportunities for growth and professional development
  • Discounts on products and services
  • Group insurance benefits and Health & Dental benefits after 3 months of employment


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