Claims Assistant I

2 months ago

Dieppe, Canada Intact Financial Corporation Full time

We're seeking a Claims Assistant I to join our team at Intact Financial Corporation. As a Claims Assistant I, you will play a vital role in providing administrative assistance and front-line quality customer service in the settlement of insurance claims.

About the Role

You will be responsible for preparing forms and correspondence to insurance clients, vendors, and legal representatives. You will also manage file storage and retrieval processes for closed files, provide administrative support, and process payments on claim files.

Key Responsibilities

  • Prepare forms and correspondence to insurance clients, vendors, and legal representatives.
  • Manage file storage and retrieval processes for closed files.
  • Provide administrative support, including photocopying, scanning, and data entry.
  • Open new claims and assign appropriate claims adjusters.
  • Process, coordinate, sort, and distribute incoming correspondence.
  • Process payments on claim files.
  • Identify process improvements to management.
  • Greet customers, as required.

Requirements

  • High School or College Diploma, including business/administration training or any combination of equivalent education and experience.
  • 3 months to 1 year of work experience.
  • Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
  • Effective communications skills with an emphasis on customer service.
  • Strong computer skills or training with standard office applications, including strong data entry skills.

What We Offer

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. We offer a dynamic workplace learning ecosystem, inclusive employee-led networks, and a Community Impact program. If you're passionate about helping people, businesses, and society prosper, we encourage you to apply.

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