Claims Assistant I
3 days ago
At Intact Financial Corporation, we're looking for a skilled Claims Assistant I to join our team. As a Claims Assistant I, you will play a vital role in providing administrative assistance and front-line quality customer service in the settlement of insurance claims.
About the Role
We're seeking a detail-oriented and organized individual to manage file storage and retrieval, prepare forms and correspondence, and provide various administrative support. You will also be responsible for opening new claims, assigning claims adjusters, and processing payments on claim files.
What You'll Do Here
- Prepare and send forms and correspondence to insurance clients, vendors, and legal representatives.
- Manage the file storage and retrieval process for closed files.
- Provide administrative support, including photocopying, scanning, and data entry.
- Open new claims and assign claims adjusters.
- Process, coordinate, sort, and distribute incoming correspondence.
- Process payments on claim files.
- Identify process improvements to management.
- Greet customers as required.
What You Bring to the Table
- High School or College Diploma, including business/administration training or any combination of equivalent education and experience.
- 3 months to 1 year of work experience.
- Ability to consistently perform at a superior level with respect to both accuracy and volume of work completed.
- Effective communication skills with an emphasis on customer service.
- Strong computer skills or training with standard office applications, including strong data entry skills.
- No Canadian work experience required, but must be eligible to work in Canada.
What We Offer
As a Claims Assistant I, you'll be part of a dynamic team that values diversity and inclusion. You'll have access to tools and resources to support your growth and development, including training programs, mentorship opportunities, and a collaborative work environment.
We Are an Equal Opportunity Employer
At Intact Financial Corporation, we're committed to creating an inclusive and accessible workplace where all individuals feel valued, respected, and heard. If you require any accommodations during the recruitment process, please let us know.
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