Coordinator of Bed Access and Patient Transitions

4 weeks ago

Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

At Southlake Regional Health Centre, we are dedicated to providing a comprehensive array of healthcare services to the communities we serve. Our advanced regional programs encompass specialized care, including Cancer and Cardiac Care, catering to a diverse population.

Position Overview

The Manager of Access and Flow, Bed Access, Bed Allocation, and Patient Transitions plays a pivotal role in ensuring the seamless coordination and enhancement of patient flow, bed access, and allocation within our healthcare facility. This position is essential for optimizing the movement of patients throughout the hospital, alleviating bottlenecks, improving bed utilization, and ultimately enhancing patient care and satisfaction through strategic planning and real-time decision-making.

Key Responsibilities

  • Design and execute strategies aimed at optimizing patient flow across all departments, which includes monitoring patient movement, identifying bottlenecks, and ensuring timely admissions, transfers, and discharges.
  • Conduct regular analyses of patient flow data to uncover trends and identify areas for enhancement.
  • Oversee the centralized prioritization and placement of patients based on bed availability, patient acuity, and staffing resources, making immediate decisions to maximize bed utilization and minimize wait times.
  • Facilitate the coordination of patient transitions between various levels of care, departments, and external facilities, ensuring continuity of care and managing the discharge planning process effectively.
  • Lead performance improvement initiatives related to patient flow, bed management, and transitions, utilizing data analysis and evidence-based practices to implement changes that enhance efficiency and patient outcomes.
  • Collaborate with clinical leaders, department managers, and external partners to develop and maintain effective communication and policies regarding patient flow and transitions, ensuring all stakeholders are informed and aligned with the hospital's objectives.

Required Skills and Abilities

  • In-depth understanding of hospital operations, patient flow, and bed management.
  • Proficient in data analysis, systems thinking, and process improvement methodologies.
  • Experience with hospital information systems and software.
  • Strong problem assessment and resolution skills.
  • Commitment to exceptional customer service and teamwork.
  • Demonstrated leadership capabilities.
  • Dedication to providing outstanding experiences for patients, families, and healthcare team members.
  • Understanding of diversity, equity, and inclusion principles.
  • Exemplary alignment with the values of Southlake Regional Health Centre, including compassion, collaboration, purpose, and valuing every voice.

Qualifications

  • Bachelor's Degree in a health-related field.
  • A minimum of five years of clinical experience in an acute care environment.
  • At least three years in a leadership or management capacity.
  • Preferred experience with Lean Six Sigma methodologies, project management, and data analysis within a healthcare context.

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