Manager of Hospital Operations and Logistics
7 days ago
Job Summary
The Director of Patient Flow and Bed Management is responsible for the overall coordination and optimization of patient flow, bed access, and bed allocation within Southlake Regional Health Centre. This role ensures the efficient and effective movement of patients through the hospital system, reduces bottlenecks, improves bed utilization, and enhances patient care and satisfaction through strategic planning and real-time decision-making.
Key Responsibilities
- Develop and implement strategies to optimize patient flow across all hospital departments, including monitoring patient movement, identifying bottlenecks, and ensuring timely admissions, transfers, and discharges.
- Regularly analyze patient flow data to identify trends and areas for improvement.
- Oversee the centralized prioritization and placement of patients based on bed availability, patient acuity, and staffing resources, making immediate decisions regarding patient placement to maximize bed utilization and minimize wait times.
- Facilitate the coordination of patient transitions between levels of care, departments, and external facilities, ensuring continuity of care and reducing the length of stay by managing the discharge planning process and coordinating with external healthcare providers.
- Lead performance improvement initiatives related to patient flow, bed management, and transitions, utilizing data analysis and evidence-based practices to identify areas for improvement and implement changes that enhance efficiency and patient outcomes.
- Collaborate with clinical leaders, department managers, and external partners to develop and maintain effective communication and policies for patient flow and transitions, ensuring that all stakeholders are informed and aligned with the hospital's goals and strategies.
Requirements
- Strong understanding of hospital operations, patient flow, and bed management.
- Skills in data analysis, systems thinking, and process improvement.
- Proficiency in using hospital information systems (HIS) and software.
- Demonstrated problem assessment skills.
- Demonstrated commitment to customer service and teamwork.
- Demonstrated individual leadership skills.
- Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting healthcare environment.
- Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion.
- Models behavior that is aligned with the values of Southlake Regional Health Centre.
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